Job Summary
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Total experience |
18+ years in retail banking / consumer credit |
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Credit experience |
10+ years in consumer credit and credit card product implementation for banks in Spain |
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Greenfield |
At least one launch of a credit card or consumer lending product from scratch, including scheme, processor and regulatory approvals |
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Core banking |
Hands-on with credit engines / card management and their integration with core banking and collections |
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Seniority |
Expert; owns the credit and cards workstream end to end |
About the programme
Greenfield digital bank being licensed in Spain (ECB / Banco de España) with a payments-first proposition: instant account opening, SEPA SCT / SCT Inst, Bizum, tokenised cards, cross-border via correspondents. Year 1 launches on sponsor-bank and processor rails; Years 2-3 bring SWIFT, credit, and direct participation in Iberpay / T2 / TIPS.
Location: Madrid (hybrid); travel to Spanish and EU sites as required. Working languages: Spanish (professional) and English (professional). Contract: full-time, 24-36 month programme with permanent conversion possible.
Role summary
Design and launch the bank's credit proposition in Spain - credit cards first, then instalments and personal loans - on a processor-hosted issuing model, and make it defensible under Spanish consumer-credit rules. You bring the product, the risk and the implementation together: scheme membership and certifications, credit decisioning, billing and revolving mechanics, collections, and the conduct requirements Banco de España will test.
Key Responsibilities
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Define the credit card and consumer credit product set (charge, revolving, instalments/BNPL at checkout), pricing and terms compliant with Ley 16/2011, Orden ETD/699/2020 and Banco de España Circular 4/2020, with APR benchmarking against Banco de España averages and usury case law.
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Lead scheme and processor implementation: Visa/Mastercard membership model (affiliate vs. principal), BIN strategy, issuing processor selection and onboarding, STMP/Redsys certification, network certification, personalisation bureau, tokenisation (VTS/MDES, Apple Pay/Google Pay) and 3-D Secure ACS for SCA.
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Design credit decisioning and limit management: affordability and solvency assessment, bureau data (ASNEF, Experian, CIRBE), scorecards, limit strategy, anti-fraud at application.
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Own billing, statements, revolving and instalment mechanics, interest and fee computation, minimum-payment illustration and annual amortisation statements required for revolving products.
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Define collections and recoveries, forbearance, and the customer-communication rules; integrate with core banking, GL, CIRBE reporting and the SEPA rails (SDD for repayments).
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Lead PCI DSS scoping with Security (processor-hosted data, tokens), PCI PIN and PCI 3DS requirements, and the scheme risk/dispute programmes (chargebacks, fraud thresholds).
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Run product and certification testing: authorisation, clearing and settlement cycles, billing cycles, dispute flows, wallet provisioning; pilot with employees and controlled customer cohorts.
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Prepare the conduct evidence for Banco de España and the internal Consumer Duty-style outcome monitoring; handle complaints policy for credit products.
Skill Requirements
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+ years in consumer credit / credit card product management and implementation in Spain, including at least one end-to-end card issuing launch.
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Expert knowledge of Spanish consumer-credit regulation: Ley 16/2011, revolving transparency (Orden ETD/699/2020, Circular 4/2020), CIRBE reporting, interchange caps (EU 2015/751 and Ley 18/2014), usury jurisprudence and its practical pricing implications.
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Hands-on with Visa/Mastercard membership and certification processes, STMP/Redsys or Cecabank, issuing processors (Redsys, Cecabank, Worldline, Fiserv, Thredd or similar), card management and credit engines.
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Credit risk lifecycle: decisioning, bureau integration, limit management, collections, provisioning inputs.
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PCI DSS/PIN/3DS awareness sufficient to scope and lead assessments with Security; EMV 3-D Secure and SCA under PSD2.
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Core banking and GL integration for credit products; SEPA Direct Debit as creditor for repayments.
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Greenfield delivery experience in a licensed bank or payment/credit institution.
Strongly preferred
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Instalments/BNPL at checkout, Bizum-linked or wallet-native credit experience.
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Debit card issuing experience for the Year-1 launch.
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Data and model governance for scorecards (explainability, EBA loan-origination guidelines).
Certifications
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No mandatory personal certification; valued: PCI Professional (PCIP), scheme academy certifications, FRM/CFA for risk-heavy profiles.
Languages
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Spanish: native or C1 - mandatory (customer documentation, Banco de España, Spanish counsel).
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English: professional working proficiency (schemes and processors).
What success looks like in the first 12 months
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Debit card in wallet at onboarding live at launch; credit card product approved by Risk, Legal and Banco de España conduct review.
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Visa/Mastercard, STMP/Redsys and wallet certifications passed; PCI DSS scope agreed and first assessment scheduled.
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Credit card pilot live with employees; billing, revolving and collections cycles proven; CIRBE reporting in production.
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Zero conduct findings; pricing benchmarked and documented against usury thresholds.