Job Summary

HCLTech is  seeking a Supply Chain Subject Matter Expert (SME) to support strategy and execution across the end-to-end product lifecycle, integrating physical and digital channels from product development and sourcing to merchandising, fulfillment, and last-mile delivery.

Key Responsibilities

• Collaborate with Product Management to define and prioritize Supply Chain capabilities (e.g., vendor management, sourcing optimization, inventory control, demand forecasting, logistics planning). 
• Translate business needs into detailed user stories and functional requirements; support agile delivery with engineering teams for supply chain applications. 
• Analyze current supply chain workflows to identify gaps, automation opportunities, and digital enhancements that improve efficiency and reduce lead times. 
• Facilitate communication between Merchandising, Sourcing, Logistics, and Technology teams to ensure alignment and successful execution of supply chain initiatives. 
• Assist in defining and monitoring KPIs such as inventory accuracy, supplier lead times, fulfillment speed, and stockout rates; provide actionable insights for continuous improvement. 
• Offer guidance on supply chain best practices (e.g., vendor compliance, purchase order management, allocation strategies) and assist with application health and incident resolution. 
• Support adoption of new supply chain features and processes through training, documentation, and governance to ensure smooth implementation and user engagement. 

Skill Requirements

• 15+ years of progressive experience in supply chain management and technology, with a proven track record of driving transformation across product development, sourcing, planning, and fulfillment. 
• Bachelor’s degree in Supply Chain Management, Engineering, Operations, or related field; advanced degree preferred. 
• Proven expertise in supply chain systems, including Warehouse Management Systems (WMS), Transportation Management Systems (TMS), Demand Forecasting & Planning tools, Sourcing platforms, and Product Lifecycle Management (PLMm etc. 
• Strong background in end-to-end supply chain processes, including product development, vendor sourcing, purchase order management, merchandising, distribution, and global logistics. 
• Demonstrated ability to collaborate with Product Managers, Data Architects, and Engineering teams to support supply chain technology strategy and agile delivery. 
• Experience providing operational support for supply chain applications, including incident resolution, system monitoring, and performance optimization. 
• Skilled in business process analysis to identify gaps, automation opportunities, and drive digital transformation across sourcing, planning, and fulfillment workflows. 
• Ability to interpret supply chain KPIs and operational metrics, such as inventory accuracy, supplier lead times, order cycle times, and transportation costs, to guide continuous improvement. 
• Excellent communication skills to bridge business and technology stakeholders, translating complex supply chain challenges into actionable outcomes. 
• Hands-on experience with agile practices, including backlog refinement, sprint planning, and feature delivery for supply chain systems. 
• Expertise in supply chain best practices, including vendor compliance, allocation strategies, sustainability tracking, and global trade compliance. 
• Facilitation skills for workshops, stakeholder interviews, and collaborative sessions focused on supply chain optimization. 
• Proficiency in reporting and analytics, including dashboard creation, KPI visualization, and executive presentations. 

Compensation Data

Pay and Benefits

Pay Range Minimum: $141,000 to year

Pay Range Maximum: $218,000 to year

Other Requirements

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year