Domain\Technical Architect
India
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Job Description
Domain\Technical Architect
Noida, Uttar Pradesh

Job Summary

ServiceNow Architects / Sr Developers E4.1 

 

Job Summary:

We are seeking a highly experienced and visionary ServiceNow Architect to lead the design and architecture of scalable, secure, and high-performing ServiceNow solutions. The ideal candidate will have deep expertise across multiple ServiceNow modules, a strong understanding of enterprise architecture principles, and the ability to align platform capabilities with business goals.

Key Responsibilities:

  • Define and own the end-to-end architecture of ServiceNow implementations across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications.
  • Translate business requirements into well-architected ServiceNow solutions that are scalable, maintainable, and aligned with best practices.
  • Lead technical design sessions and provide architectural guidance to development teams.
  • Establish and enforce ServiceNow development standards, governance, and best practices.
  • Collaborate with enterprise architects, business stakeholders, and product owners to align ServiceNow strategy with organizational goals.
  • Evaluate new ServiceNow features and capabilities, and drive platform roadmap and innovation.
  • Oversee integrations with third-party systems using REST, SOAP, MID Servers, and IntegrationHub.
  • Conduct design reviews, code reviews, and performance tuning.
  • Mentor and guide ServiceNow developers and administrators.

Required Skills & Qualifications:

  • 8+ years of experience in ServiceNow platform development and architecture.
  • Proven experience designing and implementing complex ServiceNow solutions across multiple modules.
  • Strong knowledge of ServiceNow scripting (Glide, JavaScript), data modeling, ACLs, and performance optimization.
  • Expertise in ServiceNow integrations and orchestration.
  • Experience with CMDB design and ITOM Discovery/Service Mapping.
  • Familiarity with Agile/Scrum methodologies and DevOps practices.
  • Excellent communication, stakeholder management, and leadership skills.

Certifications (Preferred):

·                Mandatory:

    • ServiceNow Certified System Administrator (CSA)
    • ServiceNow Certified Implementation Specialist (any module)

Preferred:

    • ServiceNow Certified Application Developer (CAD)
    • ServiceNow Certified Technical Architect (CTA)
    • ITIL v4 Foundation or higher

Nice to Have:

  • Experience with ServiceNow AI/ML Now Assist, Virtual Agent,  Performance Analytics.
  • Exposure to domain separation, multi-instance strategy, and enterprise-grade security models.
  • Experience working in large-scale enterprise environments or consulting firms.

 

Key Responsibilities

1. To architect| design and develop [through team] solution for product / sustenance delivery.
2. To train and develop team so as to ensure that there is an adequate supply of trained manpower in the said technology and delivery risks are mitigated.
3. To gather specifications and deliver solutions to the client organization based on understanding of a domain or technology.
4. To ensure knowledge up-gradation and work with new technologies so that the solution is current and meets quality standards and the client requirements.

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.