Job Summary

Azure SME (Subject Matter Expert) Technical Operations & Support • Provide deep technical expertise on Azure services. • Serve as the escalation point for complex Azure issues. • Troubleshoot infrastructure, networking, identity, storage, and security problems. • Support production environments and critical incidents. Platform Administration & Optimization • Manage Azure compute, storage, networking, backup, and monitoring services. • Optimize performance, reliability, and resource utilization. • Implement monitoring, alerting, and operational dashboards. • Conduct capacity planning and performance tuning. Automation & Engineering • Develop Infrastructure as Code (Terraform, ARM, Bicep). • Automate provisioning, configuration, patching, and deployment processes. • Support CI/CD and DevOps practices. • Create operational runbooks and automation workflows. Security & Compliance • Implement Azure security controls and policies. • Manage identity, access, conditional access, and governance controls. • Conduct security assessments and remediation activities. • Ensure adherence to organizational standards Knowledge & Enablement • Drive technical standards and best practices. • Train and mentor operations teams. • Support onboarding/offboarding and operational readiness. • Provide SME consultation during projects and major changes.

Key Responsibilities

Azure SME (Subject Matter Expert) Technical Operations & Support • Provide deep technical expertise on Azure services. • Serve as the escalation point for complex Azure issues. • Troubleshoot infrastructure, networking, identity, storage, and security problems. • Support production environments and critical incidents. Platform Administration & Optimization • Manage Azure compute, storage, networking, backup, and monitoring services. • Optimize performance, reliability, and resource utilization. • Implement monitoring, alerting, and operational dashboards. • Conduct capacity planning and performance tuning. Automation & Engineering • Develop Infrastructure as Code (Terraform, ARM, Bicep). • Automate provisioning, configuration, patching, and deployment processes. • Support CI/CD and DevOps practices. • Create operational runbooks and automation workflows. Security & Compliance • Implement Azure security controls and policies. • Manage identity, access, conditional access, and governance controls. • Conduct security assessments and remediation activities. • Ensure adherence to organizational standards Knowledge & Enablement • Drive technical standards and best practices. • Train and mentor operations teams. • Support onboarding/offboarding and operational readiness. • Provide SME consultation during projects and major changes.

Skill Requirements

Azure SME (Subject Matter Expert) Technical Operations & Support • Provide deep technical expertise on Azure services. • Serve as the escalation point for complex Azure issues. • Troubleshoot infrastructure, networking, identity, storage, and security problems. • Support production environments and critical incidents. Platform Administration & Optimization • Manage Azure compute, storage, networking, backup, and monitoring services. • Optimize performance, reliability, and resource utilization. • Implement monitoring, alerting, and operational dashboards. • Conduct capacity planning and performance tuning. Automation & Engineering • Develop Infrastructure as Code (Terraform, ARM, Bicep). • Automate provisioning, configuration, patching, and deployment processes. • Support CI/CD and DevOps practices. • Create operational runbooks and automation workflows. Security & Compliance • Implement Azure security controls and policies. • Manage identity, access, conditional access, and governance controls. • Conduct security assessments and remediation activities. • Ensure adherence to organizational standards Knowledge & Enablement • Drive technical standards and best practices. • Train and mentor operations teams. • Support onboarding/offboarding and operational readiness. • Provide SME consultation during projects and major changes.

Other Requirements