Job Summary

The Team / Department

The Information Technology Division manages, implements and supports the overall technology requirements within the AJG organisation.  It provides a strategy, formulated in close alignment with the business, to deliver these requirements.  It aims to establish a deep level of professionalism and confidence in the IT service, change delivery capability & overarching strategy.

The Technology team will have accountability for IT strategy development and maintenance alongside BAU Activities, to support the business in the overall IT architecture and design function, directing and driving the technical direction and quality processes which form part of the overall technology platforms.

Overview of Role / Role Purpose

An Azure Engineer with DevOps experience is a professional who specializes in designing, implementing, and managing the development and deployment processes using Microsoft Azure and DevOps principles. They have a deep understanding of Azure services and tools, as well as expertise in implementing CI/CD pipelines, infrastructure automation, and monitoring and troubleshooting applications and infrastructure. They are skilled in using Azure DevOps tools like Azure Pipelines, Azure Resource Manager (ARM) templates, and Azure Monitor. Additionally, they have knowledge of configuration management tools, security best practices, and compliance requirements. Their role involves collaborating with development teams, ensuring efficient software delivery, and maintaining documentation and training for Azure DevOps processes. Overall, an Azure Engineer with DevOps experience combines Azure expertise with DevOps principles to enable seamless and efficient software development and deployment on the Azure platform.

Key Responsibilities

• Demonstrate knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, orchestration, elastic scalability).
• Hands-on experience on provisioning and configuring IaaS and PaaS services like virtual machines, app services, databases, storage account, virtual network, function app, data factory, key vault, service bus, event grid, databricks etc.
• Expertise with Infrastructure as Code automation tools and languages (Terraform, ARM, PowerShell, etc.) is highly desired.
• Demonstrate knowledge of Azure DevOps and setting up CI/CD pipelines.
• Experience with setting up Logging and Monitoring solutions using Log Analytics workspace, App Insights and Azure Monitor.
• Demonstrate ability to back decisions with research and the “why,” and articulate several options, the pros and cons for each, and a recommendation.
• Understanding of design patterns and solutions for high availability and disaster recovery for cloud applications.
• Troubleshoot and resolution of complex problems within the infrastructure.
• Work on designing/implementing/automation procedures for deployment, configuration, patching and upgrading of systems and applications.
• Conduct analysis of production systems and performance testing results to identify areas of improvement within the application or infrastructure.
• Work closely with vendors, internal groups and outside agencies to provide technical leadership and solutions.
• Independently analyze, solve, and correct issues in real time, providing problem resolution end-to-end.
• Document implementation details for Operational teams and provide technical support as needed.
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
• 5+ years of experience spanning at least two IT disciplines, including technical cloud architecture, network management, application development, middleware, database management or operations.
• Exposure to multiple, diverse technologies and processing environments.
• Knowledge of all components of a solution architecture.
• Strong client-facing consultative skills, able to act as a customer advocate.
• Understanding of Windows and Linux Server architectures.
• Experience with containers (Docker) and orchestration (Kubernetes) technologies.
• Familiar with one or more server-side scripting languages (e.g. PowerShell, Python, Bash).
• Understanding of concepts like High Availability, Clustering, Failover and Disaster Recovery in the Cloud.
• Understanding of application layer protocols, such as HTTP/S, TCP/IP, UDP and Web sockets.
• Demonstrated abilities with SSO-related software such as ADFS, Ping Identity, OpenSSO, oAuth, Okta or other SAML & OpenID Connect providers.
• Understanding of Web application security and concepts, such as Ticketing, header injection, XSS, SSL, HTTPS, Kerberos, certificates, Active Directory, LDAP, reverse proxies and firewalls.

Skill Requirements

• Design, architect, and implement scalable and reliable cloud solutions on the Azure platform, leveraging a variety of Azure services and technologies.
• Collaborate with cross-functional teams to gather requirements, define architecture designs, and develop technical solutions that meet business objectives.
• Lead the implementation of CI/CD pipelines using Azure DevOps, automating build, test, and deployment processes for cloud-native and hybrid applications.
• Define infrastructure as code (IaC) using ARM templates, Terraform, or other relevant technologies to ensure consistency, repeatability, and scalability in deployments.
• Conduct architecture reviews, provide technical guidance, and mentor team members on best practices for Azure cloud architecture and DevOps methodologies.
• Stay updated on emerging Azure technologies, trends, and best practices, and continuously evaluate and recommend new solutions to enhance our cloud capabilities.

Current proven leadership is required.  May potentially lead a team up to 5 people.

• You will be a self-motivated achiever who gains satisfaction from providing excellent customer service; 
• Able to quickly grasp and interpret salient information; 
• Able to take a proactive approach without the need for supervision; 
• Excellent analytical & interpretive skills; 
• Excellent interpersonal skills with the ability to communicate with global technical teams;  
• Autonomy for seniors and resolution of issues/team leaders. 

Other Requirements

• Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

• Personal Attributes – aligned to the Company’s shared values

• Client Excellence- 

  Demonstrable drive, self-motivation

  Determination to achieve results

  Great customer service

• Innovation & Resourcefulness

• Tenacious and self-motivated

• Team Work & Interpersonal Skills

• Team player

  Supports and encourages change and adapts positively to changing priorities and work demands

  Able to work under pressure

  Learns and shares knowledge

• Expertise

• Close attention to detail / accuracy

• Integrity

• Able to deliver information with integrity and sensitivity

• Leadership

• Confident and assertive individual