Dynamics CRM Senior Technical Architect
India
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Job Description
Dynamics CRM Senior Technical Architect
Noida, Uttar Pradesh

Job Summary

Key Responsibilities

  • Solution Design & Architecture
    • Lead end-to-end technical design across D365 Project Operations and Field Service
    • Define scalable, secure, and high-performance solution architectures
    • Ensure alignment with Microsoft best practices and industry standards
  • Technical Delivery
    • Drive development using Dataverse, plugins, workflows, Power Platform, and integrations
    • Oversee customization and configuration for:
      • Resource scheduling & dispatch optimization
      • Project planning, costing, and billing
    • Ensure code quality, version control, and DevOps best practices
  • Integration & Data Management
    • Design and implement integrations with ERP, CRM, and third-party systems using:
      • Azure services (Logic Apps, Functions, Service Bus)
      • APIs and middleware platforms
    • Oversee data migration and synchronization strategies

Key Responsibilities

  • Team Leadership
    • Lead and mentor developers and technical consultants
    • Provide technical guidance, code reviews, and performance tuning
    • Collaborate with functional consultants, architects, and client stakeholders
  • Governance & Quality
    • Establish coding standards, architecture guidelines, and best practices
    • Ensure adherence to ALM, CI/CD pipelines, and release management
    • Manage technical risks and issue resolution
  • Client Engagement
    • Act as technical SPOC for customers
    • Translate business requirements into technical solutions
    • Support pre-sales, estimations, and solutioning as needed

Skill Requirements

Required Skills & Experience

  • Strong experience in Dynamics 365 Project Operations and Field Service implementations
  • Deep expertise in:
    • Dataverse, Power Platform (Power Apps, Power Automate)
    • C#, .NET, JavaScript, Plugins & Custom Workflows
  • Experience with:
    • Resource Scheduling Optimization (RSO)
    • Project accounting, time & expense, and work order management
  • Strong integration experience using:
    • Azure Integration Services
    • REST/SOAP APIs
  • Hands-on experience in DevOps (Azure DevOps), CI/CD pipelines
  • Knowledge of security model, role-based access, and performance tuning
  • Experience in large-scale enterprise implementations

Preferred Qualifications

  • Microsoft certifications in Dynamics 365 or Power Platform
  • Prior experience in end-to-end D365 CRM + ERP integrated programs
  • Exposure to Copilot/AI capabilities within Dynamics ecosystem
  • Experience working in global delivery / multi-shore models

Key Competencies

  • Strong leadership and stakeholder management
  • Problem-solving and architectural thinking
  • Communication and client-facing skills
  • Ability to drive delivery under tight timelines

 

Other Requirements

1.Microsoft Certified1.Dynamics 365 Customization and Configuration certification is preferred.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.