Dynamics CRM Senior Technical Lead
India
Job Description
Dynamics CRM Senior Technical Lead
Bengaluru, Karnataka

Job Summary

Primary Skills:
1. CRM, .NET – specifically good hands on expertise in plugin development, solution deployments and OOTB customizations
2. SQL development
3. Workflows
4. Azure CI/CD Pipelines

Secondary Skills

1. Power Platform exposure
2. Basic knowledge in Angular

 

Key Responsibilities

1. Lead and manage technical teams in the design, development, and implementation of crm / d365 ce solutions.
2. Define and implement best practices for crm / d365 ce outofthebox configurations and customizations.
3. Collaborate with stakeholders to gather requirements and provide technical expertise in crm / d365 ce solution design.
4. Perform system analysis, troubleshooting, and debugging to ensure smooth operation of crm / d365 ce systems.
5. Provide guidance and mentorship to junior team members to enhance their technical skills and capabilities.
6. Stay updated on the latest crm / d365 ce trends, updates, and features to propose innovative solutions.

Skill Requirements

1. Strong proficiency in crm / d365 ce outofthebox functionalities, configurations, and customizations.
2. Extensive experience in leading technical teams and managing crm / d365 ce implementation projects.
3. In-depth knowledge of crm / d365 ce architecture, data models, and integration capabilities.
4. Excellent problem-solving skills and ability to analyze complex crm / d365 ce issues.
5. Strong communication skills to effectively collaborate with cross functional teams and stakeholders.
6. Ability to prioritize tasks, meet deadlines, and deliver high-quality crm / d365 ce solutions.

Other Requirements

1.Microsoft Certified1.Dynamics 365 Customer Service Functional Consultant Associate or similar certifications preferred.
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.