Dynamics CRM Technical Architect
India
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Job Description
Dynamics CRM Technical Architect

Job Summary

The Technical Architect (CRM / D365 CE OOTB, Configuration, Cust) will be responsible for overseeing and designing solutions related to Customer Relationship Management (CRM) systems, specifically Microsoft Dynamics 365 Customer Engagement (D365 CE). The role will focus on outofthebox (OOTB) configurations and customizations to meet business requirements.

Key Responsibilities

1. Design, develop, and implement crm solutions using microsoft dynamics 365 ce
2. Collaborate with stakeholders to understand business needs and translate them into technical requirements
3. Customize crm applications by configuration, customization, and integration with other systems
4. Provide technical leadership and guidance to development teams
5. Ensure crm solutions align with best practices, security standards, and scalability requirements

Skill Requirements

1. Proficiency in crm systems, specifically microsoft dynamics 365 customer engagement (d365 ce)
2. Strong understanding of crm concepts, data structures, and data models
3. Experience with ootb configurations in d365 ce
4. Ability to perform customizations in d365 ce to meet unique business requirements
5. Knowledge of crm integration with other systems and applications
6. Excellent problem-solving and analytical skills
7. Strong communication and interpersonal abilities

Other Requirements

1.Microsoft Certified1.Dynamics 365 + Power Platform Solution Architect Expert certification is preferred
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2024 totaled $13.8 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.