Dynamics CRM Technical Lead
India
Job Description
Dynamics CRM Technical Lead
Job Summary
The Technical Lead will be responsible for overseeing CRM / D365 CE OutoftheBox (OOTB) functionalities, configurations, and customizations. The main objective is to lead the technical team to ensure successful implementation and support of CRM solutions within the organization.
Key Responsibilities
1. Lead and mentor the technical team in crm / d365 ce ootb implementation, configuration, and customization.
2. Collaborate with stakeholders to gather requirements and translate them into technical solutions within the crm system.
3. Design and develop customizations, workflows, plugins, and integrations to enhance crm functionality.
4. Ensure the best practices in crm development are followed and maintain data integrity within the crm system.
5. Conduct system testing, performance tuning, and troubleshooting of crm solutions.
6. Provide technical support and guidance to end-users and resolve any crmrelated issues in a timely manner.
2. Collaborate with stakeholders to gather requirements and translate them into technical solutions within the crm system.
3. Design and develop customizations, workflows, plugins, and integrations to enhance crm functionality.
4. Ensure the best practices in crm development are followed and maintain data integrity within the crm system.
5. Conduct system testing, performance tuning, and troubleshooting of crm solutions.
6. Provide technical support and guidance to end-users and resolve any crmrelated issues in a timely manner.
Skill Requirements
1. Strong expertise in crm / d365 ce outofthebox functionalities, configurations, and customizations.
2. Proficient in developing custom workflows, plugins, and integrations within the crm system.
3. Excellent problem-solving and analytical skills to troubleshoot technical issues and optimize crm performance.
4. Solid understanding of crm best practices and data management principles.
5. Ability to communicate effectively with cross functional teams and stakeholders.
6. Experience in leading a technical team and managing crm projects effectively.
2. Proficient in developing custom workflows, plugins, and integrations within the crm system.
3. Excellent problem-solving and analytical skills to troubleshoot technical issues and optimize crm performance.
4. Solid understanding of crm best practices and data management principles.
5. Ability to communicate effectively with cross functional teams and stakeholders.
6. Experience in leading a technical team and managing crm projects effectively.
Other Requirements
Information at a Glance
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Benefits
At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to:
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Industry-benchmarked compensation
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Best-in-class healthcare benefits
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Personal time off
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Maternity and paternity benefits
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Access to skills / higher education programs/resources
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Discounts on products and services via Benefit Box
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Participate in CSR programs and live life with a purpose
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Opportunities to grow and advance your career
Note : The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.