Job Summary

• Must possess extensive experience in EDI implementation, support, and production operations.
• Lead EDI support and development activities for global trading partner integrations.
• Manage EDI transaction processing including 850, 855, 856, 810, 830, 862, 997, and EDIFACT messages.
• Coordinate with business users, customers, and technical teams to resolve EDI-related issues.
• Perform root cause analysis and implement preventive measures to minimize recurring incidents.
• Drive onboarding and testing activities for new trading partners.
• Review mapping specifications, functional requirements, and technical solutions.
• Support production deployments, upgrades, and system enhancements.
• Monitor EDI transactions and ensure SLA compliance.
• Mentor junior developers and support team members.
• Prepare project status reports, documentation, and knowledge transfer materials.
• Experience with SQL, integration troubleshooting, and ERP interfaces is mandatory.

Key Responsibilities

1. To administer ERP in production environment
2. To monitor occurrences of new software releases, support packs and kernel upgrades and how these affect the application and users.
3. To manage database optimization, back-up and recovery
4. To perform troubleshooting at the ERP and database level
5. To train and transfer knowledge to the team members

Skill Requirements

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Other Requirements

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