Engineer (Support & Operations)
India
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Job Description
Engineer (Support & Operations)
Gautam Buddha Nagar, Uttar Pradesh

Job Summary

The associate will be responsible for L2 operations and support of the **Cohesity Backup and Recovery platform** within the DFS environment, ensuring consistent and reliable backup, restore, replication, and data retention services for supported systems. The role includes proactive monitoring of backup jobs, analysis and resolution of backup failures, execution of restore requests, support for capacity and performance management, and participation in upgrade and maintenance activities as per approved standards. The associate will work closely with infrastructure, application, and security teams to meet contractual SLAs, ensure compliance with customer data protection requirements, maintain operational documentation and SOPs, and follow HCL governance, ITSM, and change management processes with clear ownership and timely communication.

Key Responsibilities

L2 operations and support of the Cohesity Backup and Recovery platform

Skill Requirements

L2 operations and support of the Cohesity Backup and Recovery platform

Other Requirements

L2 operations and support of the Cohesity Backup and Recovery platform
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.