Engineer (Support & Operations)
India
Job Description
Engineer (Support & Operations)
Nagpur, Maharashtra
Job Summary
NOC Resource
Key Responsibilities
| Troubleshoot LAN, WAN, and WLAN networks across multi-site enterprise environments. |
| Manage and support Cisco, Juniper networking platforms, including switches, routers, wireless controllers, and access points. |
| Configure ,support and optimize F5 Load balancers/ Application delivery Controllers including VIP creation, SSL offloading, health monitoring and traffic steering policies. |
| Conduct wireless site surveys and performance assessments |
| Perform RF analysis, antenna planning, and Wi-Fi optimization (802.11 a/b/g/n/ac/ax). |
| Monitor network performance and support incident/problem resolution to ensure maximum uptime. |
| Maintain and update network documentation, topology diagrams, and configuration standards. |
| Coordinate with cross-functional teams, vendors, and customers to support project and operational goals. |
| Administer and support Infoblox DDI (DNS/DHCP/IPAM) environments including IP space management , DHCP scopes, DNS zones and grid management |
Skill Requirements
| Strong knowledge of Routing & Switching technologies including: |
| VLANs, VTP, STP, CDP, EtherChannel, Subnetting, Trunking |
| IPv4 / IPv6 Addressing, GRE Tunnels, Access Lists, NAT |
| HSRP, VRRP, GLBP, OSPF, EIGRP, RIP, BGP |
| Hands-on experience with: |
| Cisco network devices & Cisco Prime |
| Juniper QFX/EX switches & Juniper Mist portal/APs |
| Wireless platforms |
| Palo Alto/ Juniper SRX Firewalls |
| Cisco ISE for endpoint control & NAC |
| Wi-Fi Analyzers / Spectrum Analyzers |
| Strong understanding of 802.11 and 802.3 network protocols. |
| Strong RF fundamentals and wireless infrastructure planning. |
Other Requirements
| Strong analytical and problem-solving skills with a focus on resolution and service quality. |
| Effective communication skills to interact across all levels of stakeholders. |
| Excellent interpersonal skills when dealing with customers and team members. |
| Ability to work independently, prioritize tasks, and perform in a fast-paced environment. |
| Positive, proactive, and collaborative attitude with a strong desire to contribute to team success. |
Information at a Glance