Engineer (Support & Operations)
New Zealand
Job Description
Engineer (Support & Operations)
Auckland, Auckland

Job Summary

As a Network Security Engineer, your daily activities may include: • Reviewing network and system configurations for security gaps and recommending improvements • Participating in DR workshops to identify integration points and assess associated risks • Collaborating with other teams to troubleshoot complex issues and provide problem solving techniques. • Monitoring alerts from SIEM platforms and coordinating incident response efforts • Updating firewall rules, VPN configurations, and access control policies based on evolving requirements • Supporting audits and compliance reviews by providing documentation and evidence of controls • Attending sync meetings with infrastructure and application teams to align on secure design patterns • Documenting security findings, mitigation plans, and lessons learned for continuous improvement

Key Responsibilities

Strong hands-on expertise in network security technologies (firewalls, VPNs, IDS/IPS, proxies) • Hands-on experience required on Palo Alto firewalls, CISCO ASA and FTDs. • CISCO ISE , certificate management are other skills that are preferrable for this role. • Deep understanding of traffic flows across the networks and understanding the infrastructure. • Familiarity with any cloud security tool (preferable Azure). • Proven ability to assess risks and implement mitigation strategies in hybrid environments • Excellent troubleshooting skills in network and security operations • Strong communication and coordination skills to work across global/offshore teams Strong hands-on expertise in network security technologies (firewalls, VPNs, IDS/IPS, proxies) • Hands-on experience required on Palo Alto firewalls, CISCO ASA and FTDs. • CISCO ISE , certificate management are other skills that are preferrable for this role. • Deep understanding of traffic flows across the networks and understanding the infrastructure. • Familiarity with any cloud security tool (preferable Azure). • Proven ability to assess risks and implement mitigation strategies in hybrid environments • Excellent troubleshooting skills in network and security operations • Strong communication and coordination skills to work across global/offshore teams

Skill Requirements

Strong hands-on expertise in network security technologies (firewalls, VPNs, IDS/IPS, proxies) • Hands-on experience required on Palo Alto firewalls, CISCO ASA and FTDs. • CISCO ISE , certificate management are other skills that are preferrable for this role. • Deep understanding of traffic flows across the networks and understanding the infrastructure. • Familiarity with any cloud security tool (preferable Azure). • Proven ability to assess risks and implement mitigation strategies in hybrid environments • Excellent troubleshooting skills in network and security operations • Strong communication and coordination skills to work across global/offshore teams Strong hands-on expertise in network security technologies (firewalls, VPNs, IDS/IPS, proxies) • Hands-on experience required on Palo Alto firewalls, CISCO ASA and FTDs. • CISCO ISE , certificate management are other skills that are preferrable for this role. • Deep understanding of traffic flows across the networks and understanding the infrastructure. • Familiarity with any cloud security tool (preferable Azure). • Proven ability to assess risks and implement mitigation strategies in hybrid environments • Excellent troubleshooting skills in network and security operations • Strong communication and coordination skills to work across global/offshore teams

Other Requirements

Strong hands-on expertise in network security technologies (firewalls, VPNs, IDS/IPS, proxies) • Hands-on experience required on Palo Alto firewalls, CISCO ASA and FTDs. • CISCO ISE , certificate management are other skills that are preferrable for this role. • Deep understanding of traffic flows across the networks and understanding the infrastructure. • Familiarity with any cloud security tool (preferable Azure). • Proven ability to assess risks and implement mitigation strategies in hybrid environments • Excellent troubleshooting skills in network and security operations • Strong communication and coordination skills to work across global/offshore teams

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.