Engineer (Support & Operations)
India
Job Description
Engineer (Support & Operations)
Nagpur, Maharashtra

Job Summary

Network Operation Center

Key Responsibilities

Troubleshoot LAN, WAN, and WLAN networks across multi-site enterprise environments.\\r\\nManage and support Cisco, Juniper networking platforms, including switches, routers, wireless controllers, and access points.\\r\\nConfigure ,support and optimize F5 Load balancers/ Application delivery Controllers including VIP creation, SSL offloading, health monitoring and traffic steering policies.\\r\\nConduct wireless site surveys and performance assessments\\r\\nPerform RF analysis, antenna planning, and Wi-Fi optimization (802.11 a/b/g/n/ac/ax).\\r\\nMonitor network performance and support incident/problem resolution to ensure maximum uptime.\\r\\nMaintain and update network documentation, topology diagrams, and configuration standards.\\r\\nCoordinate with cross-functional teams, vendors, and customers to support project and operational goals.\\r\\nAdminister and support Infoblox DDI (DNS/DHCP/IPAM) environments including IP space management , DHCP scopes, DNS zones and grid management

Skill Requirements

Strong knowledge of Routing & Switching technologies including:\\r\\nVLANs, VTP, STP, CDP, EtherChannel, Subnetting, Trunking\\r\\nIPv4 / IPv6 Addressing, GRE Tunnels, Access Lists, NAT\\r\\nHSRP, VRRP, GLBP, OSPF, EIGRP, RIP, BGP\\r\\nHands-on experience with:\\r\\nCisco network devices & Cisco Prime\\r\\nJuniper QFX/EX switches & Juniper Mist portal/APs\\r\\nWireless platforms\\r\\nPalo Alto/ Juniper SRX Firewalls\\r\\nCisco ISE for endpoint control & NAC\\r\\nWi-Fi Analyzers / Spectrum Analyzers\\r\\nStrong understanding of 802.11 and 802.3 network protocols.\\r\\nStrong RF fundamentals and wireless infrastructure planning.

Other Requirements

CCNP Enterprise (or equivalent experience)\\r\\nCCNA Routing & Switching\\r\\nCWNA – Certified Wireless Network Administrator\\r\\nCWDP – Certified Wireless Design Professional

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.