Engineer - Incident Management, ServiceNow
India
Job Description
Engineer - Incident Management, ServiceNow
Madurai, Tamil Nadu

Job Summary

Key Responsibilities of an AutoSys Administrator \\\\r\\\\n\\\\r\\\\n• Job Scheduling: \\\\r\\\\n\\\\r\\\\nDefine and configure job schedules based on time, events (like file arrivals), and job dependencies. \\\\r\\\\n\\\\r\\\\n• Configuration: \\\\r\\\\n\\\\r\\\\nSet up and manage AutoSys components, including agents, clients, schedulers, and user accounts for job execution. \\\\r\\\\n\\\\r\\\\n• Monitoring: \\\\r\\\\n\\\\r\\\\nTrack job status and performance in real-time, using tools like the Workload Control Center (WCC). \\\\r\\\\n\\\\r\\\\n• Troubleshooting: \\\\r\\\\n\\\\r\\\\nIdentify and resolve issues related to job failures, agent problems, and overall system performance. \\\\r\\\\n\\\\r\\\\n• Automation: \\\\r\\\\n\\\\r\\\\nFind opportunities to automate existing processes and workflows to improve efficiency and reduce costs. \\\\r\\\\n\\\\r\\\\n• Reporting: \\\\r\\\\n\\\\r\\\\nGenerate reports to provide insights into job execution, system health, and performance metrics. \\\\r\\\\n\\\\r\\\\nEssential Tools and Skills \\\\r\\\\n\\\\r\\\\n• JIL (Job Information Language) Scripting: Used for defining and updating job definitions within AutoSys. \\\\r\\\\n\\\\r\\\\n• WCC (Workload Control Center): A GUI tool for managing and monitoring AutoSys environments. \\\\r\\\\n\\\\r\\\\n• AutoSys Command Line Tools: Utilities such as autorep, autotrack, and autosyslog for interacting with the AutoSys system. \\\\r\\\\n\\\\r\\\\n• Unix/Linux Fundamentals: Essential for navigating the operating systems where AutoSys often runs. \\\\r\\\\n\\\\r\\\\n• Scripting Knowledge: Proficiency in shell scripting or other scripting languages is valuable for automation tasks. \\\\r\\\\n\\\\r\\\\nGood knowledge with scripting tools (Python, PowerShell) \\\\r\\\\n\\\\r\\\\nMoogSoft knowledge will be added advantage \\\\r\\\\n\\\\r\\\\n

Key Responsibilities

To manage Autosys workload environment

Skill Requirements

 Autosys, ServiceNow, Linux, Windows 

Other Requirements

1. Itil Foundation Certification (Optional But Valuable)
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.