Job Summary

We are seeking a highly experienced Principal Software Engineer with deep expertise in the insurance domain—specifically in claims systems—to lead the design and development of scalable, cloud-based applications that power our claims platform and customer self-service capabilities. You will provide technical leadership across the full software development lifecycle, ensuring solutions are secure, performant, and aligned with business objectives. This role combines hands-on technical expertise with mentoring responsibilities, empowering a team of developers to deliver high-quality, production-grade systems that handle complex claims processes.

Key Responsibilities

• Lead the design and delivery of modern, large-scale claims processing systems and self-service portals, integrating seamlessly with internal and external platforms.
• Build robust, cloud-native solutions (Azure preferred) to support claims automation, straight-through processing, and operational efficiency.
• Drive the migration of legacy claims systems to serverless, API-driven architectures, ensuring scalability, resilience, and compliance with industry standards.
• Develop and optimize applications that process large data sets, leveraging frameworks like Spring Batch and implementing centralized logging via ELK stack.
• Collaborate closely with claims business stakeholders, translating complex insurance requirements into technical solutions that enable faster claims resolution and improved customer experience.
• Mentor and guide a team of developers, fostering a culture of technical excellence, collaboration, and continuous learning.
• Ensure alignment with enterprise architecture standards, security guidelines, and data governance policies.

Functional Competencies

• Deep insurance domain expertise, with a strong focus on claims processing, including First Notice of Loss (FNOL), adjudication, claims payments.
• Good to have experience in Self-Service Portals design and implementation for customer engagement and digital servicing.
• Familiarity with Rule-Based Engines for claims adjudication and auto decisioning.
• Ability to translate complex business requirements into scalable, user-centric technical solutions.
• Strong communication and collaboration skills to engage with claims operations, product owners, and business stakeholders.

Skill Requirements

Technical Competencies

• 15+ years of software engineering experience, with at least 5 years in a leadership role.
• Proven experience in the insurance domain, with focus on Claims systems and self-service capabilities.
• Expertise in Microsoft Technology Stack: Angular, Java, Spring Boot, React, MEAN, C#, .NET Core, ASP.NET, MVC, Web API.
• Extensive hands-on experience leveraging Claude within agent-driven AI workflows, e.g., BMAD, GSD
• Proven track record managing high-scale platforms with a strong focus on performance optimization
• Strong hands-on experience with SQL Server and Cosmos DB: database design, optimization, PL/SQL, stored procedures, triggers.
• Proficiency in REST API development, Microservices architecture, and Open API/Swagger specifications.
• Experience with messaging and streaming tools: MQ, Kafka.
• Knowledge of cloud platforms (Azure preferred), serverless architectures, Docker, Kubernetes.
• CI/CD and DevOps expertise: Git, Jenkins, Maven, Azure DevOps pipelines.
• Familiarity with Spring Batch Framework and ELK stack for logging and data processing.

Other Requirements

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• Knowledge of insurance regulatory frameworks and standards (e.g., GDPR, MAS, PDPA) is a plus.
• Exposure to claims fraud detection, analytics, or AI/ML-driven claims processing is an advantage.