Job Summary
We are seeking a highly motivated and technically skilled Robot Maintenance Support Engineer to ensure the operational health and maintenance of our advanced robotic fleet. This role is unique, requiring a combination of hands-on mechatronics expertise, software development fundamentals, and critical operational workflow management. You will be instrumental in maintaining system integrity, diagnosing complex issues, and improving our fleet management processes.
Key Responsibilities
- Strong background in Mechatronics, Robotics, or Electrical/Mechanical Engineering, with hands-on experience in complex system maintenance.
- Demonstrated ability to develop structured problem-solving and diagnostic workflows for complex, multi-disciplinary systems.
- Excellent organizational skills with meticulous attention to data integrity and configuration management.
- Proficiency in creating clear, instructional technical documentation.
- Strong communication and presentation skills, with experience presenting operational data to stakeholders (e.g., MBRs).
Skill Requirements
- 1. Provide Basic Mechatronics Services –maintaining the robotic fleet’s health and maintenance
2. Develop and assess workflows for tracking down solutions to unknown problems
3. Make necessary changes in code repository by creating local changes, and submitting and reviewing CLs
4. Keep fleet status up to date to match hardware configurations. This will include checking in and out robots, reassigning statuses appropriately, assigning pertinent notes to robots and editing core robot data.
5. Create / develop / implement training / onboarding documentation
6. Hold Monthly Business Reviews