Group Operations Manager - Service Delivery Management
India
Job Description
Group Operations Manager - Service Delivery Management
Noida, Uttar Pradesh

Job Summary

Project Manager for DC & Infra T&T : We are seeking an experienced Program Manager to lead and oversee a team of project coordinators, ensuring seamless execution of projects. The ideal candidate will have a strong background in Agile methodologies and Scrum practices, with a proven track record of managing large-scale projects

Key Responsibilities

Deliver DC & Infra T&T for NN : • Lead and manage large, complex enterprise-level projects consisting of multiple Agile teams. • Develop and manage a well-defined program management process and champion ongoing process improvement initiatives. • Maintain dependency plans between planned sprints across all teams and identify/mitigate risks. • Work with Agile teams and stakeholders to drive adoption and training, ensuring they are using Agile methodologies. • Ensure the team is fully functional, productive, and focused on delivering quality objectives. • Monitor project progress and performance, providing periodic project progress reports and dashboards to key stakeholders. • Manage and resolve conflicts, challenges, and obstacles that may occur during the project lifecycle. • Facilitate and encourage open communication and discussion between stakeholders. • Ensure clear communication and organization of all strategic initiatives as well as regular, routine updates and project reports.

Skill Requirements

Project Management, ITIL, Stakeholder Management, P&L

Other Requirements

Fluent in English

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.