Group Operations Manager
India
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Job Description
Group Operations Manager
Noida, Uttar Pradesh

Job Summary

Site Reliability Engineering (SRE) Lead Role Summary Lead a cross-functional SRE team responsible for ensuring the reliability, availability, performance, and scalability of enterprise applications, infrastructure, and cloud platforms. Drive automation, observability, incident management, and continuous service improvement while enabling an end-to-end reliability engineering culture. Key Responsibilities Own service reliability, availability, and operational excellence across platforms. Lead automation, self-healing, and observability initiatives. Drive major incident management, RCA, and blameless postmortems. Enable CI/CD, platform upgrades, patching, and continuous improvement. Lead and mentor SRE engineers while collaborating with application, infrastructure, cloud, and business teams. Act as the escalation point for reliability, monitoring, and autonomics platforms. Key Success Metrics Service Availability & SLO Compliance MTTR Reduction Automation Coverage Incident Reduction Platform Stability & Customer Experience

Key Responsibilities

NA

Skill Requirements

NA

Other Requirements

NA
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.