Group Technical Architect
United States
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Job Description
Group Technical Architect
San Jose, California

Job Summary

Cisco’s Collaboration Design organization is shaping the next generation of AI-native experiences across both hardware and software. The Strategy + Operations team enables a global design and research organization through scalable systems, operational clarity, and strategic alignment that accelerate product outcomes and organizational transformation. This team operates at the intersection of design, AI, process excellence, and culture-building, helping the organization evolve how work is delivered at scale. Team members collaborate closely with design leaders, researchers, and cross-functional stakeholders in a fast-paced, forward-thinking environment focused on innovation and operational impact. It’s an exciting opportunity to influence how AI is integrated into design operations and help define the future of work across Cisco Collaboration Design.

YOUR IMPACT

Lead the design and deployment of AI-native operational programs to drive strategic alignment and AI-first transformation initiatives across Cisco Collaboration Design. Develop standardized operating procedures, scalable frameworks, and repeatable design processes to improve efficiency, consistency, and organizational resilience. Partner with leadership and cross-functional stakeholders to operationalize systems that enable high-quality design and research delivery at scale. Drive community-building, onboarding, internal communications, and team engagement initiatives to strengthen culture, visibility, and collaboration across the organization. Build shared guardrails, operational best practices, and scalable workflows that help position the team at the forefront of AI-enabled design operations.

MINIMUM QUALIFICATIONS (MUST HAVES)

  • 4+ years of experience in program management, strategy and operations, design operations, or related cross-functional roles
  • Experience developing and implementing standardized operational processes, SOPs, or scalable workflow frameworks
  • Experience leading cross-functional initiatives within global or matrixed organizations
  • Experience supporting AI transformation, operational excellence, or organizational change initiatives

PREFERRED QUALIFICATIONS (CHERRY ON TOP!)

  • Experience supporting design, research, product, or other highly cross-functional organizations
  • Experience leading or contributing to AI-related transformation, adoption, enablement, or operational improvement initiatives
  • Experience identifying practical opportunities to apply AI across planning, workflows, documentation, or team operations
  • Ability to balance strategic thinking with operational execution in fast-paced environments

Key Responsibilities

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Skill Requirements

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Other Requirements

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Maximum Salary (US):  208000
Minimum Salary (US):  141000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.