Job Summary
Mainframe. Mapping this SR to selected candidate ( Anitha ) Cards & Payments Delivery Lead Location: Pune Experience: 15+ years Domain: Cards & Payments Technology: Mainframe – COBOL, JCL, VSAM, DB2 Role Overview We are looking for an experienced Cards & Payments Delivery Lead with strong leadership capability, solid payments domain knowledge and sufficient technical depth to lead a mainframe-based delivery team for a large global Payments client. The role requires someone who can independently lead the team, establish accountability, manage demanding client stakeholders and take ownership of delivery outcomes. Key Responsibilities Lead day-to-day delivery across assigned Cards & Payments workstreams. Provide direction, priorities and delivery oversight to the team. Act as the primary interface with client stakeholders. Review key requirements, technical approaches, implementation plans and quality concerns. Identify risks early and drive issues through closure. Ensure timely and accurate delivery communication. Leadership Skills – Critical Requirement Leadership capability is a primary requirement for this role. The candidate must have demonstrated experience leading experienced technical teams in demanding client-facing environments and should be able to establish credibility quickly with both the team and senior client stakeholders. The individual must be able to: Take clear ownership of the team and delivery outcomes. Provide firm, consistent and unambiguous direction. Set clear expectations around quality, timelines, ownership and accountability. Ensure team members understand their responsibilities and follow commitments through to closure. Handle experienced team members with different personalities, working styles and levels of ownership. Address performance, quality and behavioural concerns early rather than allowing them to become delivery issues. Have difficult conversations professionally and directly when required. Make decisions confidently, even when information is incomplete or circumstances are under pressure. Maintain control of delivery without becoming dependent on excessive follow-ups or micromanagement. Build trust with the client through transparency, consistency and predictable execution. Handle demanding and highly involved client stakeholders with maturity and confidence. Remain composed during escalations, critical reviews and high-pressure discussions. Differentiate between valid client feedback and unreasonable or unclear expectations. Push back professionally where necessary, supported by facts and delivery context. Convert broad or subjective client feedback into specific, measurable and actionable expectations for the team. Ensure that client concerns are addressed without creating unnecessary disruption or demotivation within the team. Represent the team confidently during senior stakeholder discussions. Take accountability externally while driving corrective actions internally. Protect the team from unnecessary noise while still holding individuals accountable for genuine gaps. Resolve conflicts within the team before they affect delivery. Create an environment where issues are raised early rather than hidden until escalation. Improve team discipline, ownership and communication. Recognize when intervention is required and when the team should be allowed to operate independently. Maintain team morale during periods of delivery pressure or heightened client scrutiny. Provide constructive feedback while maintaining professional relationships. Balance client expectations with realistic technical and delivery constraints. Escalate issues at the appropriate time with clear facts, impact and recommended actions. Avoid allowing ownership gaps between client, vendor and individual team members. Ensure decisions, commitments and responsibilities are clearly communicated and tracked. Lead by example in terms of professionalism, accountability and communication. Build a culture where quality o
Key Responsibilities
Mainframe. Mapping this SR to selected candidate ( Anitha )
Skill Requirements
Mainframe, COBOL Cards & Payments Delivery Lead Location: Pune Experience: 15+ years Domain: Cards & Payments Technology: Mainframe – COBOL, JCL, VSAM, DB2 Role Overview We are looking for an experienced Cards & Payments Delivery Lead with strong leadership capability, solid payments domain knowledge and sufficient technical depth to lead a mainframe-based delivery team for a large global Payments client. The role requires someone who can independently lead the team, establish accountability, manage demanding client stakeholders and take ownership of delivery outcomes. Key Responsibilities Lead day-to-day delivery across assigned Cards & Payments workstreams. Provide direction, priorities and delivery oversight to the team. Act as the primary interface with client stakeholders. Review key requirements, technical approaches, implementation plans and quality concerns. Identify risks early and drive issues through closure. Ensure timely and accurate delivery communication. Leadership Skills – Critical Requirement Leadership capability is a primary requirement for this role. The candidate must have demonstrated experience leading experienced technical teams in demanding client-facing environments and should be able to establish credibility quickly with both the team and senior client stakeholders. The individual must be able to: Take clear ownership of the team and delivery outcomes. Provide firm, consistent and unambiguous direction. Set clear expectations around quality, timelines, ownership and accountability. Ensure team members understand their responsibilities and follow commitments through to closure. Handle experienced team members with different personalities, working styles and levels of ownership. Address performance, quality and behavioural concerns early rather than allowing them to become delivery issues. Have difficult conversations professionally and directly when required. Make decisions confidently, even when information is incomplete or circumstances are under pressure. Maintain control of delivery without becoming dependent on excessive follow-ups or micromanagement. Build trust with the client through transparency, consistency and predictable execution. Handle demanding and highly involved client stakeholders with maturity and confidence. Remain composed during escalations, critical reviews and high-pressure discussions. Differentiate between valid client feedback and unreasonable or unclear expectations. Push back professionally where necessary, supported by facts and delivery context. Convert broad or subjective client feedback into specific, measurable and actionable expectations for the team. Ensure that client concerns are addressed without creating unnecessary disruption or demotivation within the team. Represent the team confidently during senior stakeholder discussions. Take accountability externally while driving corrective actions internally. Protect the team from unnecessary noise while still holding individuals accountable for genuine gaps. Resolve conflicts within the team before they affect delivery. Create an environment where issues are raised early rather than hidden until escalation. Improve team discipline, ownership and communication. Recognize when intervention is required and when the team should be allowed to operate independently. Maintain team morale during periods of delivery pressure or heightened client scrutiny. Provide constructive feedback while maintaining professional relationships. Balance client expectations with realistic technical and delivery constraints. Escalate issues at the appropriate time with clear facts, impact and recommended actions. Avoid allowing ownership gaps between client, vendor and individual team members. Ensure decisions, commitments and responsibilities are clearly communicated and tracked. Lead by example in terms of professionalism, accountability and communication. Build a culture where quality ownership sits with the entire team rather t