Job Summary
Location
Flexible / Remote / Hybrid
Experience
12+ Years (with 5+ years in Dynamics 365 Finance & Operations / ERP Architecture)
Role Summary
We are seeking an experienced Dynamics 365 ERP Technical Architect to lead the design, architecture, and implementation of Microsoft Dynamics 365 ERP solutions while driving AI-led transformation using Microsoft Copilot, AI Agents, Azure AI, Power Platform, and Intelligent Automation.
The ideal candidate should possess deep expertise in Dynamics 365 Finance & Supply Chain Management (F&SCM) architecture, integrations, extensibility, security, and modernization, along with a strong understanding of Microsoft's AI ecosystem and the native AI capabilities available within Dynamics 365 ERP.
This role will be responsible for defining enterprise architecture, driving innovation, enabling AI-powered business processes, and helping clients maximize value from Dynamics 365 ERP and Microsoft Business Applications.
Key Responsibilities
Key Responsibilities
Solution Architecture
- Lead end-to-end architecture and technical design of Dynamics 365 ERP solutions.
- Define scalable, secure, and high-performance solution architectures.
- Architect Finance, Supply Chain, Procurement, Manufacturing, Warehouse Management, Asset Management, and Project Operations solutions.
- Establish solution standards, reusable assets, and best practices.
- Conduct architecture reviews and design governance.
AI, Copilot & Intelligent Agents
- Design and implement AI-enabled business processes leveraging:
- Microsoft Copilot
- Dynamics 365 ERP Copilot
- Agent 365
- Copilot Studio
- Azure OpenAI
- AI Builder
- Microsoft Fabric AI capabilities
- Identify ERP process optimization opportunities using Generative AI.
- Develop AI-powered assistants for:
- Finance Operations
- Procurement
- Supply Chain Planning
- Inventory Management
- Vendor Management
- Customer Service Operations
- Design autonomous and semi-autonomous agents for ERP business processes.
- Drive enterprise adoption of AI and Agentic workflows.
Dynamics 365 ERP Innovation
Strong understanding of Dynamics 365 ERP out-of-the-box AI capabilities including:
Finance
- Invoice Capture Automation
- Cash Flow Forecasting
- Financial Insights
- Vendor Invoice Automation
- Expense Management Intelligence
- Collections Management
Supply Chain Management
- Demand Forecasting
- Intelligent Order Management
- Copilot-based Planning Recommendations
- Inventory Optimization
- Supplier Risk Management
- Warehouse Optimization
Procurement
- Purchase Order Recommendations
- Vendor Risk Analysis
- Spend Analytics
- Procurement Intelligence
Manufacturing
- Production Planning Optimization
- Predictive Maintenance
- Resource Optimization
- Quality Management Intelligence
Technical Leadership
- Lead technical teams of architects, developers, and consultants.
- Define coding standards and development governance.
- Guide customizations, extensions, and ISV integrations.
- Mentor technical consultants and architects.
- Lead proof-of-concepts and innovation initiatives.
Integration & Automation
Architect integrations with:
- Power Platform
- Microsoft Fabric
- Azure Integration Services
- Dataverse
- Power Automate
- Logic Apps
- Service Bus
- Event Grid
- API Management
- Third-party ERP and enterprise systems
Skill Requirements
Required Technical Skills
Dynamics 365 ERP
- Dynamics 365 Finance
- Dynamics 365 Supply Chain Management
- Dynamics 365 Commerce
- Dynamics 365 Project Operations
- Business Process Frameworks
- LCS (Lifecycle Services)
- RSAT
- Electronic Reporting
- Data Management Framework
D365 Technical Architecture
- X++
- Extensions Framework
- Custom Services
- OData APIs
- Data Entities
- Dual Write
- Dataverse Integration
- Security Framework
- Batch Processing
- Performance Optimization
AI & Copilot Skills
- Microsoft Copilot for Dynamics 365
- Copilot Studio
- Agent 365 Platform
- Azure OpenAI Services
- Prompt Engineering
- Retrieval Augmented Generation (RAG)
- AI Builder
- Generative AI Solutions
- Conversational AI
- AI Governance
- Responsible AI
Agentic AI Skills
- Autonomous AI Agents
- Multi-Agent Frameworks
- Workflow Orchestration
- Agent Governance
- Agent Monitoring
- AI-powered Business Process Automation
- Intelligent Decision Support Systems
Power Platform
- Power Apps
- Power Automate
- Power BI
- Dataverse
- AI Builder
- Power Pages
Azure & Integration
- Logic Apps
- Azure Functions
- API Management
- Event Grid
- Service Bus
- Azure AI Services
- Entra ID
- Microsoft Fabric
Desired Experience
- 12+ years of Enterprise ERP experience.
- 5+ years in Dynamics 365 Finance & Supply Chain architecture.
- Experience designing AI-enabled ERP solutions.
- Experience implementing Copilot and AI use cases within Microsoft Business Applications.
- Experience leading large-scale global ERP transformation programs.
- Experience working with enterprise customers in Manufacturing, Retail, Energy, Healthcare, Financial Services, or Public Sector.
Preferred Certifications
Dynamics 365
- Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate
- Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate
- Dynamics 365 Finance & Operations Apps Solution Architect Expert
AI & Azure
- Azure AI Engineer Associate
- Azure Solutions Architect Expert
- Microsoft Applied Skills – Build Copilot Solutions
- Microsoft Copilot Studio Certification
- Microsoft Fabric Analytics Engineer Associate
Key Competencies
- Enterprise Architecture
- Solution Design
- AI Strategy & Adoption
- Innovation Mindset
- Executive Stakeholder Management
- Presales & Solutioning
- Proposal Support
- Technical Governance
- Team Leadership
- Consulting & Advisory Skills
Success Measures
- Successful delivery of Dynamics 365 ERP programs.
- AI/Copilot adoption across business functions.
- Reduction in manual ERP transactions through automation.
- Increased user productivity through Copilot and Agents.
- Improved operational efficiency and business outcomes.
- Establishment of reusable AI and ERP architecture frameworks.
- Innovation-led business transformation leveraging Microsoft Business Applications ecosystem.
Ideal Candidate Profile: A senior ERP architect who combines deep Dynamics 365 F&SCM technical expertise with modern AI, Copilot, Agentic AI, Power Platform, and Azure capabilities to drive next-generation intelligent ERP transformation