Job Summary
The General Manager – Business Services (Admin) will lead the strategic sourcing, procurement, supplier management, and service governance activities for the Administrative Services category across global operations. The role is responsible for driving cost optimization, operational excellence, supplier performance, compliance, and stakeholder satisfaction while supporting organizational business objectives.
Key Responsibilities
Category & Procurement Management
- Develop and execute sourcing strategies for Administrative Services categories such as Facility Management, Travel, Housekeeping, Security, Transportation, Workplace Services, and Employee Support Services.
- Lead end-to-end sourcing, RFx management, supplier selection, and contract negotiations.
- Identify cost-saving and process improvement opportunities through spend analysis and market intelligence.
Supplier & Contract Management
- Manage strategic supplier relationships and performance against KPIs and SLAs.
- Lead commercial negotiations, contract governance, renewals, and risk mitigation activities.
- Drive supplier development and continuous improvement initiatives.
Stakeholder Management
- Partner with business leaders, finance, legal, and operations teams to align procurement strategies with business requirements.
- Provide category expertise and support key business initiatives.
Governance & Compliance
- Ensure adherence to procurement policies, audit requirements, and regulatory standards.
- Oversee vendor onboarding, procurement operations, and category governance activities.
Skill Requirements
Education
- Bachelor's Degree in Business Administration, Supply Chain, Finance, Engineering, or related field.
- MBA/Post Graduate qualification preferred.
Experience
- 12-18 years of procurement and category management experience with significant exposure to Administrative Services categories.
- Strong expertise in strategic sourcing, supplier negotiations, contract management, and stakeholder engagement in a global environment.
Key Skills
- Strategic Sourcing & Category Management
- Supplier Relationship Management
- Contract & Commercial Negotiation
- Cost Optimization & Spend Analytics
- Leadership & Stakeholder Management
- Procurement Compliance & Risk Management
Other Requirements
Excel