Job Summary

This role requires deep Epic experience and the ability to lead end-to-end Epic implementations across clinics, hospitals, emergency departments, inpatient units, towers, surgical centers, etc. This includes coordinating discovery, design, build, testing, go-live readiness, and stabilization. They should understand Epic dependencies, resourcing models, and project sequencing. In addition, the PM must understand Community Connect/Growth needs, interfaces, and possess strong relationship management skills and executive presence to effectively partner with internal leaders and external organizations. They should be able to manage competing priorities across multiple concurrent implementations. This role serves as the primary point of accountability and must be able to manage escalations, set expectations, and maintain customer trust. Finally, this resource should have a strong command of scope, risk mitigation, milestone tracking, and issue resolution in complex healthcare IT environments. The PM must proactively identify risks that could impact timelines, revenue, or partner satisfaction and drive timely resolution.

 

Key Responsibilities

1. Collaborate with stakeholders to understand business requirements and processes in the healthcare sector.
2. Analyze current business processes, identify areas for improvement, and develop strategies for optimization.
3. Lead the implementation of new processes, systems, and technologies to enhance business operations.
4. Define and document business requirements, workflows, and business rules for healthcare projects.
5. Conduct regular reviews and audits to ensure compliance with industry regulations and standards.
6. Provide guidance and support to team members on business analysis best practices and methodologies.
7. Act as a liaison between business stakeholders and it teams to ensure successful project delivery.
8. Stay updated on industry trends and advancements in healthcare technology and processes.

Skill Requirements

1. Strong knowledge of business processes in the healthcare industry.
2. Proficiency in business analysis methodologies, tools, and techniques.
3. Excellent communication and interpersonal skills for effective stakeholder management.
4. Ability to lead and drive process improvement initiatives.
5. Analytical mindset with problem-solving skills.
6. Familiarity with healthcare regulations and compliance standards.
7. Project management skills to oversee the implementation of new processes and systems.

Other Requirements

1.Business Analyst Certification (e.g., CBAP) is preferred.