Job Summary
The Electronic Presentment Technical Analyst is a technical role responsible for the creation and management of integrated electronic invoice presentment solutions to our external customers. This includes the use of a variety of tools and technologies from multiple sources (Oracle, Microsoft, Linux/Unix, Open Source, etc.) to develop and deliver internal and external solutions that support invoice presentment.
Key Responsibilities
Primary Responsibilities
- Directly responsible for managing, developing, and supporting solutions for the EDI infrastructure. Build Pre and Post invoice presentment support tools to maximize invoice accuracy and optimize invoice collectability.
- Directly responsible for the day-to-day vendor management of customer document deliveries. This includes oversight of supplier deliverables within agreed to SLA's.
- Maintains functional peer relationships and detailed working knowledge of the assigned area systems, organization, and business processes.
- Provides accurate and timely reporting to management, as well as participates in root cause analysis into operational deficiencies.
- Identify and manage Customer CTQ's related to Electronic Invoice Transaction Processing.
- Adapts to changing circumstances and assumes the role of a change agent, challenging the process and driving continuous improvement.
- Assists management with the development and execution of strategic initiatives.
- Works with internal teams to create standardized and custom invoice solutions.
- Works with the technical and operational teams to create innovative solutions to solve business problems, including repetitive and ad-hoc requests.
- Translates business requirements into documented functional and technical specifications.
- Creates implementation plans to deliver on-time solutions.
- Creates high level user documentation to support new implementations.
- Lead reengineering of presentment processes utilizing digitization tools and drive project teams focused on critical initiatives.
Skill Requirements
Required Qualifications
- Bachelor’s degree in computer science or information technology.
- Skilled with Oracle database technologies and report delivery tools.
- Skilled with Java and Java Web programming.
- Working knowledge of Hibernate and JPA.
- Working knowledge of LINUX/UNIX and shell scripting.
- Working knowledge of FTP protocols.
- A self-motivated individual with a strong problem-solving disposition, self-taught and curious.
- Excellent verbal & written communication skills.
- Ability to work with data available & make decisions with limited supervision.
- Change agent with proven project management skills.
- Proven analytical skills.
- Proven problem resolution skills.
- Proficient with Microsoft Office Suite, (Word, PowerPoint, Excel, and Outlook).
Other Requirements
Desired Qualifications
- Familiarity with Spring, React, Node, NPM, JS.
- Programming experience with C, C++, Perl, HTML, SFTP, HTTPS.
- Familiarity with Microsoft database technologies.
- Industry knowledge of EDI ANSI X12 Standards, XML Standards and eCommerce Integrations.
- Skilled data mapper with experience with IBM WebSphere / WTX.
- Ability to multitask and meet tight timelines.
- Ability to quickly evaluate new systems & tools to benefit Invoice Presentment efficiency and effectiveness.
- Familiarity with Lean 6 sigma, Black Belt or MBB certification.
- Functional competency in Billing/Collections/Operations.