Lead Administrator (Support &Operations)
India
Job Description
Lead Administrator (Support &Operations)
Madurai, Tamil Nadu
Job Summary
Role Summary
The Nutanix Engineer (E2.3) is responsible for supporting, administering, and maintaining Nutanix Hyper-Converged Infrastructure (HCI) environments. The role focuses on day-to-day operations, monitoring, incident resolution, cluster maintenance, virtualization support, and ensuring optimal performance and availability of the Nutanix platform.
Key Responsibilities
Nutanix Infrastructure Administration
- Administer and monitor Nutanix Prism Central and Prism Element environments.
- Perform routine health checks and capacity monitoring.
- Support cluster upgrades, patching, and lifecycle management activities.
- Create and manage storage containers, protection domains, and snapshots.
- Monitor cluster performance and resolve operational issues.
Virtualization Management
- Manage virtual machines within Nutanix AHV environments.
- Perform VM provisioning, cloning, migration, and snapshot operations.
- Support hypervisor maintenance and troubleshooting activities.
- Assist in resource allocation and workload optimization.
Incident & Service Management
- Handle incidents, service requests, and change activities within SLA targets.
- Troubleshoot infrastructure, storage, and virtualization issues.
- Coordinate with vendors and senior engineers for complex problem resolution.
- Participate in root cause analysis (RCA) for recurring issues.
Backup & Disaster Recovery
- Support backup and recovery operations.
- Assist in implementing and validating disaster recovery procedures.
- Monitor replication jobs and data protection policies.
- Participate in DR testing exercises.
Monitoring & Performance Management
- Monitor infrastructure alerts and proactively address potential issues.
- Generate operational reports for capacity and performance reviews.
- Assist in identifying opportunities for performance optimization.
Documentation & Compliance
- Maintain infrastructure documentation and operational procedures.
- Update knowledge base articles and standard operating procedures.
- Ensure compliance with organizational security policies and standards.
Required Technical Skills
Mandatory Skills
- Nutanix Prism Central Administration
- Nutanix Prism Element Administration
- Nutanix AHV Operations
- Nutanix Cluster Monitoring
- Virtual Machine Management
- Storage Administration Concepts
- Incident and Problem Management
- Backup and Recovery Fundamentals
- Infrastructure Troubleshooting
Preferred Skills
- VMware vSphere Basics
- Windows Server Administration
- Linux Administration
- Nutanix Files and Volumes
- PowerShell or Python Scripting
- Azure or AWS Fundamentals
- ITIL Processes
Educational Qualification
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
Certifications (Preferred)
- Nutanix Certified Associate (NCA)
- Nutanix Certified Professional (NCP)
- VMware VCP (Preferred)
- Microsoft Azure Fundamentals (AZ-900)
- AWS Cloud Practitioner
Soft Skills
- Strong troubleshooting and analytical skills.
- Effective verbal and written communication.
- Ability to work collaboratively within operations teams.
- Good customer and stakeholder management skills.
- Attention to detail and documentation excellence.
- Ability to manage multiple priorities in a fast-paced environment.
Experience Requirements
- 3–5 years of overall IT infrastructure experience.
- 2+ years of hands-on experience in Nutanix administration.
- Experience supporting virtualization and enterprise infrastructure environments.
- Exposure to backup, storage, and disaster recovery technologies.
Competency Level – E2.3 Expectations
- Manage routine Nutanix operational activities independently.
- Resolve L2/L2.5 level incidents and service requests.
- Support cluster maintenance, upgrades, and health monitoring.
- Contribute to automation and process improvement initiatives.
- Escalate complex technical issues appropriately and collaborate with senior engineers.
- Maintain operational stability and ensure adherence to SLA commitments.
Key Responsibilities
Role Summary
The Nutanix Engineer (E2.3) is responsible for supporting, administering, and maintaining Nutanix Hyper-Converged Infrastructure (HCI) environments. The role focuses on day-to-day operations, monitoring, incident resolution, cluster maintenance, virtualization support, and ensuring optimal performance and availability of the Nutanix platform.
Key Responsibilities
Nutanix Infrastructure Administration
- Administer and monitor Nutanix Prism Central and Prism Element environments.
- Perform routine health checks and capacity monitoring.
- Support cluster upgrades, patching, and lifecycle management activities.
- Create and manage storage containers, protection domains, and snapshots.
- Monitor cluster performance and resolve operational issues.
Virtualization Management
- Manage virtual machines within Nutanix AHV environments.
- Perform VM provisioning, cloning, migration, and snapshot operations.
- Support hypervisor maintenance and troubleshooting activities.
- Assist in resource allocation and workload optimization.
Incident & Service Management
- Handle incidents, service requests, and change activities within SLA targets.
- Troubleshoot infrastructure, storage, and virtualization issues.
- Coordinate with vendors and senior engineers for complex problem resolution.
- Participate in root cause analysis (RCA) for recurring issues.
Backup & Disaster Recovery
- Support backup and recovery operations.
- Assist in implementing and validating disaster recovery procedures.
- Monitor replication jobs and data protection policies.
- Participate in DR testing exercises.
Monitoring & Performance Management
- Monitor infrastructure alerts and proactively address potential issues.
- Generate operational reports for capacity and performance reviews.
- Assist in identifying opportunities for performance optimization.
Documentation & Compliance
- Maintain infrastructure documentation and operational procedures.
- Update knowledge base articles and standard operating procedures.
- Ensure compliance with organizational security policies and standards.
Required Technical Skills
Mandatory Skills
- Nutanix Prism Central Administration
- Nutanix Prism Element Administration
- Nutanix AHV Operations
- Nutanix Cluster Monitoring
- Virtual Machine Management
- Storage Administration Concepts
- Incident and Problem Management
- Backup and Recovery Fundamentals
- Infrastructure Troubleshooting
Preferred Skills
- VMware vSphere Basics
- Windows Server Administration
- Linux Administration
- Nutanix Files and Volumes
- PowerShell or Python Scripting
- Azure or AWS Fundamentals
- ITIL Processes
Educational Qualification
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
Certifications (Preferred)
- Nutanix Certified Associate (NCA)
- Nutanix Certified Professional (NCP)
- VMware VCP (Preferred)
- Microsoft Azure Fundamentals (AZ-900)
- AWS Cloud Practitioner
Soft Skills
- Strong troubleshooting and analytical skills.
- Effective verbal and written communication.
- Ability to work collaboratively within operations teams.
- Good customer and stakeholder management skills.
- Attention to detail and documentation excellence.
- Ability to manage multiple priorities in a fast-paced environment.
Experience Requirements
- 3–5 years of overall IT infrastructure experience.
- 2+ years of hands-on experience in Nutanix administration.
- Experience supporting virtualization and enterprise infrastructure environments.
- Exposure to backup, storage, and disaster recovery technologies.
Competency Level – E2.3 Expectations
- Manage routine Nutanix operational activities independently.
- Resolve L2/L2.5 level incidents and service requests.
- Support cluster maintenance, upgrades, and health monitoring.
- Contribute to automation and process improvement initiatives.
- Escalate complex technical issues appropriately and collaborate with senior engineers.
- Maintain operational stability and ensure adherence to SLA commitments.
Skill Requirements
Role Summary
The Nutanix Engineer (E2.3) is responsible for supporting, administering, and maintaining Nutanix Hyper-Converged Infrastructure (HCI) environments. The role focuses on day-to-day operations, monitoring, incident resolution, cluster maintenance, virtualization support, and ensuring optimal performance and availability of the Nutanix platform.
Key Responsibilities
Nutanix Infrastructure Administration
- Administer and monitor Nutanix Prism Central and Prism Element environments.
- Perform routine health checks and capacity monitoring.
- Support cluster upgrades, patching, and lifecycle management activities.
- Create and manage storage containers, protection domains, and snapshots.
- Monitor cluster performance and resolve operational issues.
Virtualization Management
- Manage virtual machines within Nutanix AHV environments.
- Perform VM provisioning, cloning, migration, and snapshot operations.
- Support hypervisor maintenance and troubleshooting activities.
- Assist in resource allocation and workload optimization.
Incident & Service Management
- Handle incidents, service requests, and change activities within SLA targets.
- Troubleshoot infrastructure, storage, and virtualization issues.
- Coordinate with vendors and senior engineers for complex problem resolution.
- Participate in root cause analysis (RCA) for recurring issues.
Backup & Disaster Recovery
- Support backup and recovery operations.
- Assist in implementing and validating disaster recovery procedures.
- Monitor replication jobs and data protection policies.
- Participate in DR testing exercises.
Monitoring & Performance Management
- Monitor infrastructure alerts and proactively address potential issues.
- Generate operational reports for capacity and performance reviews.
- Assist in identifying opportunities for performance optimization.
Documentation & Compliance
- Maintain infrastructure documentation and operational procedures.
- Update knowledge base articles and standard operating procedures.
- Ensure compliance with organizational security policies and standards.
Required Technical Skills
Mandatory Skills
- Nutanix Prism Central Administration
- Nutanix Prism Element Administration
- Nutanix AHV Operations
- Nutanix Cluster Monitoring
- Virtual Machine Management
- Storage Administration Concepts
- Incident and Problem Management
- Backup and Recovery Fundamentals
- Infrastructure Troubleshooting
Preferred Skills
- VMware vSphere Basics
- Windows Server Administration
- Linux Administration
- Nutanix Files and Volumes
- PowerShell or Python Scripting
- Azure or AWS Fundamentals
- ITIL Processes
Educational Qualification
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
Certifications (Preferred)
- Nutanix Certified Associate (NCA)
- Nutanix Certified Professional (NCP)
- VMware VCP (Preferred)
- Microsoft Azure Fundamentals (AZ-900)
- AWS Cloud Practitioner
Soft Skills
- Strong troubleshooting and analytical skills.
- Effective verbal and written communication.
- Ability to work collaboratively within operations teams.
- Good customer and stakeholder management skills.
- Attention to detail and documentation excellence.
- Ability to manage multiple priorities in a fast-paced environment.
Experience Requirements
- 3–5 years of overall IT infrastructure experience.
- 2+ years of hands-on experience in Nutanix administration.
- Experience supporting virtualization and enterprise infrastructure environments.
- Exposure to backup, storage, and disaster recovery technologies.
Competency Level – E2.3 Expectations
- Manage routine Nutanix operational activities independently.
- Resolve L2/L2.5 level incidents and service requests.
- Support cluster maintenance, upgrades, and health monitoring.
- Contribute to automation and process improvement initiatives.
- Escalate complex technical issues appropriately and collaborate with senior engineers.
- Maintain operational stability and ensure adherence to SLA commitments.
Other Requirements
Role Summary
The Nutanix Engineer (E2.3) is responsible for supporting, administering, and maintaining Nutanix Hyper-Converged Infrastructure (HCI) environments. The role focuses on day-to-day operations, monitoring, incident resolution, cluster maintenance, virtualization support, and ensuring optimal performance and availability of the Nutanix platform.
Key Responsibilities
Nutanix Infrastructure Administration
- Administer and monitor Nutanix Prism Central and Prism Element environments.
- Perform routine health checks and capacity monitoring.
- Support cluster upgrades, patching, and lifecycle management activities.
- Create and manage storage containers, protection domains, and snapshots.
- Monitor cluster performance and resolve operational issues.
Virtualization Management
- Manage virtual machines within Nutanix AHV environments.
- Perform VM provisioning, cloning, migration, and snapshot operations.
- Support hypervisor maintenance and troubleshooting activities.
- Assist in resource allocation and workload optimization.
Incident & Service Management
- Handle incidents, service requests, and change activities within SLA targets.
- Troubleshoot infrastructure, storage, and virtualization issues.
- Coordinate with vendors and senior engineers for complex problem resolution.
- Participate in root cause analysis (RCA) for recurring issues.
Backup & Disaster Recovery
- Support backup and recovery operations.
- Assist in implementing and validating disaster recovery procedures.
- Monitor replication jobs and data protection policies.
- Participate in DR testing exercises.
Monitoring & Performance Management
- Monitor infrastructure alerts and proactively address potential issues.
- Generate operational reports for capacity and performance reviews.
- Assist in identifying opportunities for performance optimization.
Documentation & Compliance
- Maintain infrastructure documentation and operational procedures.
- Update knowledge base articles and standard operating procedures.
- Ensure compliance with organizational security policies and standards.
Required Technical Skills
Mandatory Skills
- Nutanix Prism Central Administration
- Nutanix Prism Element Administration
- Nutanix AHV Operations
- Nutanix Cluster Monitoring
- Virtual Machine Management
- Storage Administration Concepts
- Incident and Problem Management
- Backup and Recovery Fundamentals
- Infrastructure Troubleshooting
Preferred Skills
- VMware vSphere Basics
- Windows Server Administration
- Linux Administration
- Nutanix Files and Volumes
- PowerShell or Python Scripting
- Azure or AWS Fundamentals
- ITIL Processes
Educational Qualification
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.
Certifications (Preferred)
- Nutanix Certified Associate (NCA)
- Nutanix Certified Professional (NCP)
- VMware VCP (Preferred)
- Microsoft Azure Fundamentals (AZ-900)
- AWS Cloud Practitioner
Soft Skills
- Strong troubleshooting and analytical skills.
- Effective verbal and written communication.
- Ability to work collaboratively within operations teams.
- Good customer and stakeholder management skills.
- Attention to detail and documentation excellence.
- Ability to manage multiple priorities in a fast-paced environment.
Experience Requirements
- 3–5 years of overall IT infrastructure experience.
- 2+ years of hands-on experience in Nutanix administration.
- Experience supporting virtualization and enterprise infrastructure environments.
- Exposure to backup, storage, and disaster recovery technologies.
Competency Level – E2.3 Expectations
- Manage routine Nutanix operational activities independently.
- Resolve L2/L2.5 level incidents and service requests.
- Support cluster maintenance, upgrades, and health monitoring.
- Contribute to automation and process improvement initiatives.
- Escalate complex technical issues appropriately and collaborate with senior engineers.
- Maintain operational stability and ensure adherence to SLA commitments.
Information at a Glance