Lead Administrator (Support &Operations)
India
Job Description
Lead Administrator (Support &Operations)
Chennai, Tamil Nadu

Job Summary

Job Description – DLP Engineer (Level 2)

Skill: Data Loss Prevention (DLP)

Tool: Zscaler DLP (Solution Management)

Experience: 3–6 Years

Location: Chennai / Noida

 

Job Summary:

We are seeking a Level 2 DLP Engineer with hands-on experience in Zscaler DLP solution management. The candidate will be responsible for monitoring, managing, and supporting DLP operations, ensuring protection of sensitive data across network, endpoint, and cloud traffic.

Key Responsibilities

Key Responsibilities:

- Monitor and respond to DLP alerts generated from Zscaler platform

- Perform incident triage, root cause analysis, and escalate complex issues to L3

- Configure and manage Zscaler DLP policies for data protection

- Perform traffic inspection analysis for data exfiltration prevention

- Troubleshoot DLP-related issues across network and endpoint environments

- Execute runbooks for policy tuning and configuration updates

- Generate DLP incident and compliance reports for stakeholders

- Collaborate with IT and Security teams for policy enforcement and remediation

 

Required Skills:

- Hands-on experience with Zscaler DLP (ZIA/ZPA relevant exposure preferred)

- Understanding of data classification and data protection techniques

- Experience in DLP incident analysis and policy tuning

- Basic knowledge of networking (TCP/IP, HTTP/S, proxy concepts)

- Strong analytical and troubleshooting skills

 

Good to Have:

- Experience with other DLP tools (Microsoft Purview, Symantec, Forcepoint)

- Knowledge of CASB and Cloud Security concepts

- Basic scripting (PowerShell/Python)

 

Certifications (Preferred):

- Zscaler Certified Cloud Security Specialist (ZCCS)

 

Soft Skills:

- Strong communication and stakeholder management

- Ability to work in shifts and handle operational workload

- Good documentation and reporting skills

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.