Lead Administrator (Support &Operations)
India
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Job Description
Lead Administrator (Support &Operations)
Noida, Uttar Pradesh

Job Summary

To diagnose and resolve complex technical issues impacting business operations,facilitate root cause analysis and enhance customer feedback for support operations.

Key Responsibilities

  • L2 (HCL Team)

Incident investigation

Break-fix support

SharePoint operational administration

Power Platform support

User guidance and troubleshooting

Post-migration operational support

 

Site creation and provisioning

Hub site management

List and library creation through approved processes

Standard configuration activities

Content type creation (where approved)

Only Microsoft-supported, out-of-the-box capabilities are expected to be used

 

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.