Lead Administrator (Support &Operations)
India
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Job Description
Lead Administrator (Support &Operations)
Hyderabad, Telangana

Job Summary

Job Description: Senior Microsoft 365 Administrator Experience Required: 8–10 years Location: Hyderabad Employment Type: Full-time About the Role We are seeking an experienced Senior Microsoft 365 Administrator with a strong engineering mindset and deep hands-on expertise across the Microsoft 365 ecosystem. The ideal candidate will be responsible for the end-to-end administration, optimization, and support of M365 services, including Exchange Online, SharePoint Online, Teams, and integration with Proofpoint. This role requires strong problem-solving skills, a proactive approach to service improvement, and the ability to work across cross-functional technical teams. Knowledge of Power Apps and broader Power Platform components is a strong plus. ________________________________________ Key Responsibilities Microsoft 365 Administration • Manage, administer, and optimize the full suite of Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, Azure AD, and security/compliance services. • Oversee user provisioning, licensing, mailbox management, workload configuration, and system integrations. • Implement best practices for M365 architecture, governance, security, and operational efficiency. Exchange Online • Provide hands-on administration, troubleshooting, and maintenance of Exchange Online, including mail flow, connectors, transport rules, and retention policies. • Lead migration, consolidation, and modernization initiatives within Exchange workloads. SharePoint Online • Manage SharePoint Online site collections, permissions, content lifecycle, and configuration. • Collaborate with business stakeholders on site design, governance, and optimization of collaboration solutions. Proofpoint Administration • Administer and support Proofpoint email security and archiving solutions. • Monitor email hygiene, threat protection, quarantines, and policy configurations. Engineering & Automation • Apply an engineering-first mindset to streamline operations, automate tasks, and improve service reliability. • Develop scripts, workflows, and automation using PowerShell and/or Power Platform tools. Security, Compliance & Monitoring • Partner with security teams to implement M365 security features, DLP, eDiscovery, and compliance controls. • Monitor service health, performance, and usage trends to ensure system stability and scalability. Collaboration & Cross-Functional Support • Work closely with infrastructure, security, application, and business teams to deliver seamless M365 experiences. • Serve as a senior escalation point for complex M365-related issues. ________________________________________ Required Qualifications • 8–10 years of hands-on experience with Microsoft 365 administration in mid-to-large-scale enterprises. • Strong understanding of Exchange Online, SharePoint Online, and Azure Active Directory. • Demonstrated experience with Proofpoint (security, email hygiene, archiving). • Strong PowerShell scripting skills and experience in automation. • Solid understanding of cloud identity, authentication, hybrid environments, and security best practices. • Engineering-oriented mindset with a passion for solving complex problems and improving systems. ________________________________________ Preferred / Nice-to-Have Skills • Experience with Power Apps, Power Automate, or broader Power Platform capabilities. • Knowledge of compliance frameworks, M365 E5 security features, and advanced threat protection. • Exposure to Teams administration, governance, and voice configurations. • Microsoft certifications (e.g., MS-203, MS-700, MS-100/101, SC-300) are a plus. ________________________________________ Soft Skills • Strong communication and documentation skills. • Ability to lead technical discussions and mentor junior administrators. • Customer-f

Key Responsibilities

Job Description: Senior Microsoft 365 Administrator Experience Required: 8–10 years Location: Hyderabad Employment Type: Full-time About the Role We are seeking an experienced Senior Microsoft 365 Administrator with a strong engineering mindset and deep hands-on expertise across the Microsoft 365 ecosystem. The ideal candidate will be responsible for the end-to-end administration, optimization, and support of M365 services, including Exchange Online, SharePoint Online, Teams, and integration with Proofpoint. This role requires strong problem-solving skills, a proactive approach to service improvement, and the ability to work across cross-functional technical teams. Knowledge of Power Apps and broader Power Platform components is a strong plus. ________________________________________ Key Responsibilities Microsoft 365 Administration • Manage, administer, and optimize the full suite of Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, Azure AD, and security/compliance services. • Oversee user provisioning, licensing, mailbox management, workload configuration, and system integrations. • Implement best practices for M365 architecture, governance, security, and operational efficiency. Exchange Online • Provide hands-on administration, troubleshooting, and maintenance of Exchange Online, including mail flow, connectors, transport rules, and retention policies. • Lead migration, consolidation, and modernization initiatives within Exchange workloads. SharePoint Online • Manage SharePoint Online site collections, permissions, content lifecycle, and configuration. • Collaborate with business stakeholders on site design, governance, and optimization of collaboration solutions. Proofpoint Administration • Administer and support Proofpoint email security and archiving solutions. • Monitor email hygiene, threat protection, quarantines, and policy configurations. Engineering & Automation • Apply an engineering-first mindset to streamline operations, automate tasks, and improve service reliability. • Develop scripts, workflows, and automation using PowerShell and/or Power Platform tools. Security, Compliance & Monitoring • Partner with security teams to implement M365 security features, DLP, eDiscovery, and compliance controls. • Monitor service health, performance, and usage trends to ensure system stability and scalability. Collaboration & Cross-Functional Support • Work closely with infrastructure, security, application, and business teams to deliver seamless M365 experiences. • Serve as a senior escalation point for complex M365-related issues. ________________________________________ Required Qualifications • 8–10 years of hands-on experience with Microsoft 365 administration in mid-to-large-scale enterprises. • Strong understanding of Exchange Online, SharePoint Online, and Azure Active Directory. • Demonstrated experience with Proofpoint (security, email hygiene, archiving). • Strong PowerShell scripting skills and experience in automation. • Solid understanding of cloud identity, authentication, hybrid environments, and security best practices. • Engineering-oriented mindset with a passion for solving complex problems and improving systems. ________________________________________ Preferred / Nice-to-Have Skills • Experience with Power Apps, Power Automate, or broader Power Platform capabilities. • Knowledge of compliance frameworks, M365 E5 security features, and advanced threat protection. • Exposure to Teams administration, governance, and voice configurations. • Microsoft certifications (e.g., MS-203, MS-700, MS-100/101, SC-300) are a plus. ________________________________________ Soft Skills • Strong communication and documentation skills. • Ability to lead technical discussions and mentor junior administrators. • Customer-f

Skill Requirements

Job Description: Senior Microsoft 365 Administrator Experience Required: 8–10 years Location: Hyderabad Employment Type: Full-time About the Role We are seeking an experienced Senior Microsoft 365 Administrator with a strong engineering mindset and deep hands-on expertise across the Microsoft 365 ecosystem. The ideal candidate will be responsible for the end-to-end administration, optimization, and support of M365 services, including Exchange Online, SharePoint Online, Teams, and integration with Proofpoint. This role requires strong problem-solving skills, a proactive approach to service improvement, and the ability to work across cross-functional technical teams. Knowledge of Power Apps and broader Power Platform components is a strong plus. ________________________________________ Key Responsibilities Microsoft 365 Administration • Manage, administer, and optimize the full suite of Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, Azure AD, and security/compliance services. • Oversee user provisioning, licensing, mailbox management, workload configuration, and system integrations. • Implement best practices for M365 architecture, governance, security, and operational efficiency. Exchange Online • Provide hands-on administration, troubleshooting, and maintenance of Exchange Online, including mail flow, connectors, transport rules, and retention policies. • Lead migration, consolidation, and modernization initiatives within Exchange workloads. SharePoint Online • Manage SharePoint Online site collections, permissions, content lifecycle, and configuration. • Collaborate with business stakeholders on site design, governance, and optimization of collaboration solutions. Proofpoint Administration • Administer and support Proofpoint email security and archiving solutions. • Monitor email hygiene, threat protection, quarantines, and policy configurations. Engineering & Automation • Apply an engineering-first mindset to streamline operations, automate tasks, and improve service reliability. • Develop scripts, workflows, and automation using PowerShell and/or Power Platform tools. Security, Compliance & Monitoring • Partner with security teams to implement M365 security features, DLP, eDiscovery, and compliance controls. • Monitor service health, performance, and usage trends to ensure system stability and scalability. Collaboration & Cross-Functional Support • Work closely with infrastructure, security, application, and business teams to deliver seamless M365 experiences. • Serve as a senior escalation point for complex M365-related issues. ________________________________________ Required Qualifications • 8–10 years of hands-on experience with Microsoft 365 administration in mid-to-large-scale enterprises. • Strong understanding of Exchange Online, SharePoint Online, and Azure Active Directory. • Demonstrated experience with Proofpoint (security, email hygiene, archiving). • Strong PowerShell scripting skills and experience in automation. • Solid understanding of cloud identity, authentication, hybrid environments, and security best practices. • Engineering-oriented mindset with a passion for solving complex problems and improving systems. ________________________________________ Preferred / Nice-to-Have Skills • Experience with Power Apps, Power Automate, or broader Power Platform capabilities. • Knowledge of compliance frameworks, M365 E5 security features, and advanced threat protection. • Exposure to Teams administration, governance, and voice configurations. • Microsoft certifications (e.g., MS-203, MS-700, MS-100/101, SC-300) are a plus. ________________________________________ Soft Skills • Strong communication and documentation skills. • Ability to lead technical discussions and mentor junior administrators. • Customer-f

Other Requirements

Job Description: Senior Microsoft 365 Administrator Experience Required: 8–10 years Location: Hyderabad Employment Type: Full-time About the Role We are seeking an experienced Senior Microsoft 365 Administrator with a strong engineering mindset and deep hands-on expertise across the Microsoft 365 ecosystem. The ideal candidate will be responsible for the end-to-end administration, optimization, and support of M365 services, including Exchange Online, SharePoint Online, Teams, and integration with Proofpoint. This role requires strong problem-solving skills, a proactive approach to service improvement, and the ability to work across cross-functional technical teams. Knowledge of Power Apps and broader Power Platform components is a strong plus. ________________________________________ Key Responsibilities Microsoft 365 Administration • Manage, administer, and optimize the full suite of Microsoft 365 services including Exchange Online, SharePoint Online, Teams, OneDrive, Azure AD, and security/compliance services. • Oversee user provisioning, licensing, mailbox management, workload configuration, and system integrations. • Implement best practices for M365 architecture, governance, security, and operational efficiency. Exchange Online • Provide hands-on administration, troubleshooting, and maintenance of Exchange Online, including mail flow, connectors, transport rules, and retention policies. • Lead migration, consolidation, and modernization initiatives within Exchange workloads. SharePoint Online • Manage SharePoint Online site collections, permissions, content lifecycle, and configuration. • Collaborate with business stakeholders on site design, governance, and optimization of collaboration solutions. Proofpoint Administration • Administer and support Proofpoint email security and archiving solutions. • Monitor email hygiene, threat protection, quarantines, and policy configurations. Engineering & Automation • Apply an engineering-first mindset to streamline operations, automate tasks, and improve service reliability. • Develop scripts, workflows, and automation using PowerShell and/or Power Platform tools. Security, Compliance & Monitoring • Partner with security teams to implement M365 security features, DLP, eDiscovery, and compliance controls. • Monitor service health, performance, and usage trends to ensure system stability and scalability. Collaboration & Cross-Functional Support • Work closely with infrastructure, security, application, and business teams to deliver seamless M365 experiences. • Serve as a senior escalation point for complex M365-related issues. ________________________________________ Required Qualifications • 8–10 years of hands-on experience with Microsoft 365 administration in mid-to-large-scale enterprises. • Strong understanding of Exchange Online, SharePoint Online, and Azure Active Directory. • Demonstrated experience with Proofpoint (security, email hygiene, archiving). • Strong PowerShell scripting skills and experience in automation. • Solid understanding of cloud identity, authentication, hybrid environments, and security best practices. • Engineering-oriented mindset with a passion for solving complex problems and improving systems. ________________________________________ Preferred / Nice-to-Have Skills • Experience with Power Apps, Power Automate, or broader Power Platform capabilities. • Knowledge of compliance frameworks, M365 E5 security features, and advanced threat protection. • Exposure to Teams administration, governance, and voice configurations. • Microsoft certifications (e.g., MS-203, MS-700, MS-100/101, SC-300) are a plus. ________________________________________ Soft Skills • Strong communication and documentation skills. • Ability to lead technical discussions and mentor junior administrators. • Customer-f
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 227,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2026 totaled $14.7 billion.