Lead Business Analyst - Business Process Modelling
India
Job Description
Lead Business Analyst - Business Process Modelling
Chennai, Tamil Nadu

Job Summary

Role- Sr Product Manager
Product Manager – Enterprise Data Team

Core Skills

Experience with data platforms (Databricks, cloud data services, streaming) — can follow architecture discussions (medallion layers, Delta Live Tables, batch vs streaming) and engage meaningfully with engineers without writing code
- Familiar with data quality frameworks, observability tooling, metadata management, and security/access control concepts (RBAC, ABAC, service principals)
- Understanding of analytics workflows and semantic layer concepts — how business users consume data through BI tools, metrics definitions, and governed reporting
- Background in regulated industries with privacy and compliance requirements (HIPAA, GDPR, data retention, audit trails)
- Track record managing internal platform roadmaps where customers are engineering teams and business applications

**Communication & Delivery**

- Thinks on paper — uses diagrams and visual artifacts to drive alignment, then translates them into well-structured JIRA tickets that trace back to documented workflows
- Maintains wikis, runbooks, and onboarding materials that reduce tribal knowledge
- Comfortable challenging business requests to arrive at solutions aligned with data team principles (data as a product, business ownership of definitions, self-service over custom builds)
- Strong at roadmap communication — presenting tradeoffs, sequencing, and “why not yet” conversations to leadership

**Stakeholder Partnership**

- Builds trusted relationships with business partners — earns credibility by consistently delivering on commitments
- Can represent the data organization’s priorities and philosophy independently — an extension of leadership, not a go-between
- Drives business ownership of data definitions, catalog contributions, and metadata — treats governance as shared responsibility
- Advocates for the data organization’s approach with business partners, Security, Privacy, Compliance, and AI/ML teams

**Delivery & Operations**

- Comfortable with agile practices (Kanban, sprint planning, capacity management)
- Experience managing vendor or contractor relationships alongside internal teams
- Able to own dashboards tracking platform adoption, data quality, and delivery metrics

**Strategic Fit**

- Familiarity with data mesh and domain-oriented architecture
- Understanding of how data foundations (quality, lineage, cataloging) enable AI/ML readiness
- Experience supporting organizational transformation or scaling data teams.

Key Responsibilities

1. Conduct comprehensive analysis of current business processes to identify gaps and areas of inefficiency
2. Develop business process models and workflows to optimize operations and enhance productivity
3. Collaborate with cross functional teams to gather requirements and align business processes with organizational goals
4. Lead the implementation of new processes, providing guidance and support to ensure seamless adoption
5. Monitor and evaluate process performance metrics, making adjustments as needed to drive continuous improvement
6. Provide training and support to end-users on new processes and tools
7. Stay informed about industry best practices and emerging trends in business process management

Skill Requirements

1. Proficiency in business process modelling tools such as bpmn, visio, or aris
2. Strong analytical skills with the ability to interpret complex data and identify process improvement opportunities
3. Excellent communication skills to effectively collaborate with diverse stakeholders and team members
4. Project management skills to oversee the end-to-end process implementation
5. Strategic thinking and problem-solving abilities to drive innovative solutions
6. Strong attention to detail and organizational skills to manage multiple projects simultaneously

Other Requirements

1.Business Process Management (BPM) certification is preferred
Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.