Lead Business Analyst - Data Analysis, Agile methodology
United States
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Job Description
Lead Business Analyst - Data Analysis, Agile methodology
Santa Clara, California

Job Summary

HCLTech is looking for a highly talented and self- motivated Lead Business Analyst to join it in advancing the technological world through innovation and creativity. The ideal candidate will have over a decade of experience in healthcare technology consulting, Contact Center analysis with a proven track record of delivering data-driven insights, optimizing business processes, and enabling strategic decision-making across clinical and commercial functions.

Key Responsibilities

  • Act as a strategic partner to healthcare stakeholders and internal sales teams, translating business needs into analytical solutions.
  • Design and implement analytics solutions to support Contact Center, Sales Analytics, customer engagement, and market expansion strategies.
  • Develop dashboards, reports, and KPIs to monitor sales trends, engagement metrics, and campaign effectiveness.
  • Collaborate with cross-functional teams including IT, data engineering, and sales operations to deliver scalable solutions.
  • Analyze healthcare data (KPIF, Medicare, Medicaid etc.) to identify patterns, opportunities, and risks.
  • Provide insights to optimize sales targeting, territory planning, and customer segmentation.
  • Ensure compliance with healthcare regulations (HIPAA, HITECH) and data governance standards.
  • Support the implementation of CRM systems, data integration platforms, and analytics tools

Skill Requirements

  • Bachelor’s or Master’s degree in Information Systems, Healthcare Informatics, Business Analytics, or related field.
  • 10+ years of experience in technical consulting, with significant exposure to healthcare organizations.
  • 5+ years of experience in business analysis and analytics roles, preferably supporting sales or commercial teams.
  • Strong proficiency in SQL (Data Bricks), Excel, and Power BI tools (e.g., Tableau, Power BI, Qlik).
  • Experience with healthcare data standards (HL7, FHIR, ICD-10, CPT) and CRM platforms (e.g., Salesforce).
  • Excellent communication, stakeholder management, and presentation skills.

Other Requirements

1.Agile certifications such as Certified Scrum Master (CSM) or PMI Agile Certified Practitioner (PMIACP) are a plus.

Compensation Data

Pay and Benefits

Pay Range Minimum: $115,000 a year

Pay Range Maximum: $139,000 a year

 

 

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

 

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year
Maximum Salary (US):  139000
Minimum Salary (US):  115000
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.