Lead Business Analyst
Mexico
Job Description
Lead Business Analyst
Others, Mexico City

Job Summary

Job Summary: We are seeking a detail-oriented and analytical Product Analyst to support product development and decision-making through data research, product analysis, and technical documentation. The ideal candidate will work closely with product managers, business stakeholders, engineering teams, and operations to analyze product performance, gather insights, document requirements, and help drive data-backed product improvements. Key Responsibilities: 1. Product Analysis Analyze product usage, customer behavior, and feature performance to generate actionable insights. Track key product metrics such as adoption, retention, engagement, conversion, and churn. Support product strategy by identifying gaps, improvement areas, and business opportunities. Conduct competitive analysis and benchmark product capabilities against market trends. Translate business requirements into measurable product outcomes. 2. Data Research & Insights Collect, clean, and interpret data from multiple sources to support product decisions. Perform quantitative and qualitative research to understand user needs and market dynamics. Create reports, dashboards, and periodic analysis for stakeholders. Identify trends, anomalies, and patterns in user and product data. Support A/B testing, feature analysis, and post-release performance evaluations. 3. Technical Documentation Prepare and maintain product documentation including BRDs, FRDs, PRDs, user stories, workflows, and process notes. Document product features, release notes, system behavior, and business rules. Collaborate with engineering and QA teams to ensure requirement clarity and completeness. Maintain traceability of requirements, changes, and feature updates. Ensure documentation is structured, accurate, and aligned with business and technical expectations. 4. Stakeholder Collaboration Work closely with Product Managers, Developers, QA, Business Analysts, and business users. Facilitate requirement-gathering sessions and document discussions effectively. Present analysis findings and recommendations to internal stakeholders. Support cross-functional teams during product planning, development, and rollout. Required Skills & Qualifications: Bachelor’s degree in Business, Computer Science, Engineering, Data Analytics, or related field. Experience in product analysis, business analysis, data research, or product operations. Strong analytical and problem-solving skills. Good understanding of product lifecycle management and requirement documentation. Hands-on experience with Excel, SQL, Power BI/Tableau, or similar reporting tools. Experience in preparing technical and functional documents. Strong communication and stakeholder management skills. Ability to interpret data and convert findings into business recommendations. Familiarity with Agile / Scrum methodologies. Preferred Skills: Experience with tools like Jira, Confluence, Azure DevOps, or Notion. Understandin

Key Responsibilities

1. To conduct in-depth analysis to understand client needs, challenges, and opportunities, translating them into clear and concise functional specifications.
2. To analyze available options, considering feasibility, cost, and alignment with business requirements and suggest solutions.
3. To participate and facilitate the walkthrough’ to brief the functional specification mapping to business requirements.
4. To prepare and / or aid the preparation of test cases in line with functional requirements
5. Tackle complex business problems and develop innovative solutions.

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.