Lead Business Analyst
Canada
Job Description
Lead Business Analyst
Mississauga, Ontario

Job Summary

10+ Years (with 5+ years in Drupal-based Digital Experience Platforms) Job Summary We are seeking an experienced Drupal Business Architect to lead the business and solution architecture for enterprise-scale Drupal implementations. The ideal candidate will bridge business objectives, digital transformation initiatives, and Drupal platform capabilities to design scalable, user-centric, and business-driven solutions. This role requires strong stakeholder management, requirements analysis, digital strategy expertise, and a deep understanding of Drupal CMS and web ecosystem best practices. Key Responsibilities Business & Solution Architecture Define and drive the overall business architecture strategy for Drupal-based digital platforms. Collaborate with business stakeholders to understand organizational goals, customer journeys, and digital transformation objectives. Translate business requirements into functional and non-functional solution architectures. Develop capability maps, business process models, user personas, and customer journey maps. Align Drupal platform capabilities with business outcomes and organizational priorities. Requirements & Stakeholder Management Conduct workshops, discovery sessions, and stakeholder interviews. Gather, analyze, and document business requirements, use cases, and functional specifications. Act as a liaison between business teams, product owners, UX teams, developers, and executive stakeholders. Provide strategic recommendations for content management, personalization, governance, and digital experience improvements. Drupal Platform Strategy Define information architecture, content models, taxonomy strategies, and governance frameworks. Drive Drupal CMS roadmap planning and platform modernization initiatives. Evaluate Drupal modules, integrations, and third-party solutions to meet business needs. Support migration and transformation initiatives from legacy CMS platforms to Drupal. Digital Experience & Governance Establish best practices for content lifecycle management and digital governance. Ensure compliance with accessibility (WCAG), security, privacy, and regulatory requirements. Support omnichannel content delivery strategies and headless Drupal implementations where applicable. Collaborate with UX/UI teams to optimize user engagement and customer experience. Delivery & Leadership Provide architectural guidance throughout project lifecycle. Support Agile delivery teams by clarifying business requirements and solution direction. Review solution designs to ensure alignment with business goals. Mentor business analysts and junior architects. Participate in pre-sales, proposal development, and client presentations. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. 8+ years of experience in Business Analysis, Solution Architecture, Digital Consulting, or Enterprise Architecture. 5+ years of experience working with Drupal CMS platforms. Strong understanding of Drupal architecture, content modeling, workflows, and governance. Experience leading enterprise CMS or Digital Experience Platform (DXP) initiatives. Ex

Key Responsibilities

1. To conduct in-depth analysis to understand client needs, challenges, and opportunities, translating them into clear and concise functional specifications.
2. To analyze available options, considering feasibility, cost, and alignment with business requirements and suggest solutions.
3. To participate and facilitate the walkthrough’ to brief the functional specification mapping to business requirements.
4. To prepare and / or aid the preparation of test cases in line with functional requirements
5. Tackle complex business problems and develop innovative solutions.

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.