Job Summary
Task Description: • Support, development and technical consulting for our Master Data System
o Maintenance
o Development in ORACLE
o Service requests
o Application support
o Incident management
o You analyze and solve complex technical problems in collaboration with other IT teams.
• Documentation:
o You create and maintain technical documentation
o knowledge databases and
o support processes
to improve efficiency in the support team.
• Proactive monitoring:
You implement monitoring tools for proactive system monitoring and early detection of potential issues.
• Release to Production:
Packaging and rollout coordination, rollout monitoring (ticket analysis) and the creation of changes and administrative orders as well as associated scripts.
• Project support:
You participate in IT projects, including the introduction of new technologies and systems as well as the optimization of existing processes.
• Customer interaction:
You are in email contact with internal customers, clarifying technical inquiries and offering solutions.
Several years of experience (8+) in programming with profound knowledge in ORACLE SQL and PL/SQL programming.
• Several years of experience (4+) in Visual Studio and TFS.
• A good command of English is a must
• Experience (4+) in Confluence and JIRA rest services
Work Result:
Key Responsibilities
Task Description: • Support, development and technical consulting for our Master Data System
o Maintenance
o Development in ORACLE
o Service requests
o Application support
o Incident management
o You analyze and solve complex technical problems in collaboration with other IT teams.
• Documentation:
o You create and maintain technical documentation
o knowledge databases and
o support processes
to improve efficiency in the support team.
• Proactive monitoring:
You implement monitoring tools for proactive system monitoring and early detection of potential issues.
• Release to Production:
Packaging and rollout coordination, rollout monitoring (ticket analysis) and the creation of changes and administrative orders as well as associated scripts.
• Project support:
You participate in IT projects, including the introduction of new technologies and systems as well as the optimization of existing processes.
• Customer interaction:
You are in email contact with internal customers, clarifying technical inquiries and offering solutions.
Several years of experience (8+) in programming with profound knowledge in ORACLE SQL and PL/SQL programming.
• Several years of experience (4+) in Visual Studio and TFS.
• A good command of English is a must
• Experience (4+) in Confluence and JIRA rest services
Work Result: