Job Summary

Seeking an experienced Oracle XStore POS Administrator to manage XStore environments, support store operations, administer configurations, perform deployments, and ensure stable POS operations across global retail locations.

Keywords: Oracle XStore, POS Administration, Store Configuration, Production Support, Incident Management, Release Deployment, Retail Operations, POS Troubleshooting.

Key Responsibilities

XOCS Administration

• Manage and maintain Xstore Office Cloud Service configurations, including system settings, parameters, and organizational hierarchy.
• Administer user roles, security groups, and access permissions within XOCS.
• Configure and maintain registers, store profiles, tender types, taxes, and pricing rules.

ORCE / Relate (Customer Engagement)

• Configure and support Oracle Retail Customer Engagement integrations for loyalty, customer profiles, promotions, awards, and gift card processing.
• Troubleshoot ORCE/Relate connectivity, data synchronization, and customer/loyalty transaction issues between Xstore and ORCE.
• Maintain loyalty programs, promotional rules, and customer data flows.

Order Broker / Locate

• Configure and manage Order Broker (Locate) for inventory visibility, order sourcing, ship-from-store, pickup, and endless aisle functionality.
• Troubleshoot fulfillment, inventory locate, and order routing issues across store and enterprise systems.
• Maintain integration between Xstore, Order Broker, and downstream fulfillment systems.

Deployment & Maintenance (MNT) Management

• Manage MNT (maintenance) deployments, including patches, configuration updates, and version rollouts to store environments.
• Plan, schedule, and execute deployment cycles with minimal disruption to store operations.
• Validate deployments across test and production environments and coordinate rollback procedures when required.

Store Data Processing

• Monitor and manage store data upload/download processes, DataLoader jobs, and Xcenter/Xstore data replication.
• Ensure accurate and timely processing of sales, inventory, and transaction data between stores and central systems.
• Identify and resolve data discrepancies, failed transmissions, and posting errors.

Skill Requirements

• Must Have Skills
• Oracle Retail XStore POS
• XStore Configuration & Administration
• Production Support & Incident Management
• POS Deployments & Release Support
• Retail Store Operations Knowledge
• Troubleshooting & Root Cause Analysis
• SQL/Data Validation

Other Requirements