Job Summary
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ROLE OVERVIEW |
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Role Title |
SCM Techno-Functional Consultant (Customer/Supplier/Item) |
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Module |
Customer Data Management Hub, Supplier, Item, and MDM Synchronization Rules |
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Persona |
Techno-Functional |
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Engagement Type |
Implementation / Rollout / Integration |
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Experience |
6-10 Years |
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Band |
2.2 |
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Location |
Offshore |
Key Responsibilities
- Analyze customer, supplier, and item master-data requirements and map approved governance, creation, maintenance, and synchronization processes to Oracle Fusion Cloud capabilities.
- Configure and validate Customer Data Management Hub capabilities, including relevant profile options, data-quality configurations, duplicate identification, cleansing, duplicate-resolution requests, and survivorship or merge-related controls.
- Support Supplier Model configuration and data flows covering supplier profiles, registrations, sites, contacts, business classifications, and supplier-related data exchanged with procurement processes.
- Configure and validate item master-data structures in Product Information Management, including item classes, attributes, catalogs, categories, relationships, structures, source systems, and applicable assignment or validation rule sets.
- Define MDM synchronization requirements and functional mappings for customer, supplier, and item data, including source-to-target attributes, cross-references, record ownership, validations, exception handling, and reconciliation controls.
- Work with integration teams to design, review, test, and troubleshoot REST, SOAP, file-based import and export, and Oracle Integration Cloud interfaces between Oracle Cloud and connected applications.
- Prepare or review process maps, configuration workbooks, mapping specifications, functional and technical design inputs, test scenarios, conversion templates, deployment steps, and operational support documentation.
- Execute unit, system-integration, migration, and regression testing; document results, track defects, and support business validation and production-readiness activities.
- Support data profiling, cleansing, deduplication, conversion reconciliation, cutover execution, interface monitoring, and post-go-live issue resolution under the guidance of the workstream lead.
Skill Requirements
- Hands-on techno-functional experience with Oracle Fusion Cloud master data across customer, supplier, or item domains, with working knowledge of configuration, data structures, integrations, and data governance.
- Strong understanding of customer data quality, matching, cleansing, duplicate identification, duplicate resolution, survivorship, merge processing, and trusted master-record concepts.
- Working knowledge of Oracle Supplier Model and Product Information Management, including supplier profiles and sites, item classes and attributes, catalogs and categories, structures, source systems, and item rules.
- Experience with Oracle Cloud integration and data-loading mechanisms such as REST or SOAP services, Import and Export Management, FBDI or spreadsheet-based loads, scheduled processes, and Oracle Integration Cloud patterns.
- Ability to investigate interface and data-quality issues using mapping documents, payloads, import logs, error records, scheduled-process outputs, and reconciliation results, and coordinate resolution with functional and technical teams.
- Ability to translate functional master-data requirements into clear integration mappings, validation rules, test cases, error-handling expectations, and support procedures.
- Working knowledge of SQL or data-query concepts and structured troubleshooting is preferred for validating interface, staging, and reconciliation outcomes.
- 5-10 years of overall Oracle applications or enterprise master-data experience, including relevant hands-on experience with Oracle Fusion Cloud SCM, CDM, Supplier Model, PIM, or integration workstreams.
- Bachelor's or master's degree from a recognized university in Engineering, Computer Science, Information Technology, Supply Chain, Business, Commerce, or a related discipline.
- Experience in at least one end-to-end Oracle Cloud implementation or rollout involving master-data configuration, migration, integration, testing, deployment, or stabilization.
- Strong analytical, documentation, communication, problem-solving, and stakeholder-coordination skills, with the ability to work independently within an offshore delivery model.
- Ability to manage assigned deliverables, coordinate dependencies, communicate risks and issues promptly, and contribute effectively to distributed functional and technical teams.
Other Requirements
- Exposure to Oracle Procurement, Order Management, Inventory, or related SCM processes that consume customer, supplier, and item master data.
- Experience with Oracle Cloud security concepts, data-access considerations, OTBI or BI Publisher reporting, and integration monitoring is preferred.
- Oracle Cloud SCM, Product Management, Procurement, Customer Data Management, or Oracle Integration Cloud certification is an added advantage.
- Experience supporting reusable integration patterns, source-system onboarding, data-quality controls, and synchronization monitoring across cloud and on-premise applications is preferred.
Awareness of Oracle Cloud quarterly updates and the ability to assess impacts on configurations, integrations, data loads, and regression scenarios is desirable