Lead Consultant(Product/Domain)
India
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Job Description
Lead Consultant(Product/Domain)
| Bangalore, KarnatakaHyderabad, Telangana

Job Summary

Talent & Learning Lead (Recruiting, Performance, Compensation, Career Development, Learning)

Role Purpose

The SAP SuccessFactors Talent & Learning Consultant-L3 will provide advanced functional ownership and support for SAP SuccessFactors Talent Management and Learning solutions across the Reckitt landscape. The role will support Recruiting, Performance & Goals, Compensation, Career Development, and Learning Management, ensuring stable operations and continuous business value realization.

The consultant will act as the senior subject matter expert for all non-Core HR SuccessFactors modules and drive optimization, governance, and service excellence across the talent lifecycle.

Key Responsibilities

Key Responsibilities

Talent Management Support

  • Provide L3 support for:
    • Recruiting
    • Performance & Goals
    • Compensation
    • Career Development
    • Succession-related functionality where applicable
  • Analyze and resolve complex functional issues.
  • Support annual performance review and compensation planning cycles.
  • Manage configuration changes and business process improvements.

Learning Management Support

  • Provide L3 ownership of SuccessFactors Learning.
  • Support learning assignments, curricula, certifications, and compliance training processes.
  • Troubleshoot learner, administrator, and content-related issues.
  • Support learning governance and reporting requirements.

Continuous Improvement

  • Analyze recurring issues and identify opportunities for automation and process optimization.
  • Recommend enhancements that improve user experience and operational efficiency.
  • Support adoption and optimization initiatives across talent processes.

Stakeholder Engagement

  • Engage with HR Centers of Excellence, Learning teams, Talent Management teams, and Recruiting teams.
  • Facilitate workshops, solution discussions, and functional reviews.
  • Translate business requirements into scalable solutions.

Testing & Release Management

  • Assess impact of biannual SuccessFactors releases.
  • Perform release reviews, regression testing, and business impact assessments.
  • Support SIT, UAT, and production deployment activities.

Skill Requirements

Functional Skills

  • SuccessFactors Recruiting
  • SuccessFactors Performance & Goals
  • SuccessFactors Compensation
  • SuccessFactors Career Development Planning
  • SuccessFactors Learning Management System (LMS)
  • Talent Review processes
  • Learning Content Administration

Technical Knowledge

  • SuccessFactors role-based permissions
  • Talent module configuration
  • LMS administration and reporting
  • Integration understanding across SuccessFactors modules
  • Release and regression testing

Other Requirements

Experience & Qualifications

  • 8+ years of SAP HCM/SuccessFactors experience.
  • Minimum 5 years supporting SuccessFactors Talent modules.
  • Hands-on experience in Learning Management support.
  • SuccessFactors certification in one or more Talent modules preferred.
  • Experience supporting global HR organizations in an AMS environment.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.