Lead Consultant D365 FandSCM Finance
India
Job Description
Lead Consultant D365 FandSCM Finance
Bengaluru, Karnataka
Job Summary
Commerce Functional Responsibilities
- Implement and support D365 Commerce modules:
- MPOS / CPOS
- Store Operations
- Commerce Headquarters
- Pricing, discounts, promotions, returns
- Configure stores, registers, devices, workers, payment methods, and retail hierarchies.
- Support SOD/EOD, statement posting, cash and shift reconciliation.
- Work closely with business users and store operations teams.
- Provide L2/L3 support, RCA, and continuous improvement recommendations.
- Must have worked in 2-3 Retail support projects
Integration Responsibilities
- Work on Global ERP (D365 F&O) ↔ Local ERP / third‑party system integrations.
- Support integrations such as:
- Masters data integrations
- Pricing and reference data exchange
- Handle integration testing, UAT coordination, and production support.
- Prepare FRD, FDD, integration mapping documents, and SOPs.
- Provide L2/L3 production support, root cause analysis, and reprocessing support.
Good to Have
- Experience with, POS peripherals, and payment integrations.
- Microsoft Dynamics Commerce certification.
Key Responsibilities
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Skill Requirements
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Other Requirements
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Information at a Glance