Job Summary
This role drives strategic consulting engagements within the infrastructure management domain, providing technical leadership and architectural direction to deliver innovative solutions aligned with client business objectives. The position is responsible for shaping infrastructure transformation initiatives, ensuring best practices, and fostering technical excellence across complex environments.
Key Responsibilities
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- Adhering to SLAs |
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- ITIL Processes awareness and adhering to |
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- Mentoring / Training Team Members |
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- Handling tickets / requests |
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- Perform root cause analysis |
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- Troubleshooting technical issues |
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- Defining processes and ensuring that the processes are adhered to |
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- Oversees and is responsible for successful completion of Installation, configuration and migration |
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- Ensure maximum uptime according to the SLA |
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- Manage all basis activity performed by the infrastructure basis team members. |
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- Develop post implementation support strategy. |
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- Work with functional teams to develop a cut over strategy, plans, and execution |
Skill Requirements
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- Installing, configuring and maintaining SAP server, ABAP, Java and ABAP+Java Stacks |
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- Installation and configuration of HA environment, with Unix and Windows environments |
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- Configuration and administration of ,SAP BASIS SERVER and can prepare root cause investigations for escalated technical issues. |
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- Installing and Maintaining kickstart environment |
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- Implimentation : 2 Life cycle End to end for large global customers with complex landscape. |
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- Upgrade : Hands on upgrade exposer, SAP Version upgrade as well as EHP upgrades |
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- Troubleshooting Application, Hardware, database and Operating system related issue |
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- Capacity planning and fine tune system for optimal performance, from Application and database perspective |
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- Good understanding of netweaver components, like EP, PI, BI, ECC, CRM, SRM, Solman, Trex and collabration, MDM, with integration |
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and initial configuartions setups to achieve business continuity. |
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- Performance Management & fine tuning |
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- Good understanding of Oracle Database and BRTools |