Microsoft Power Apps Senior Technical Lead
India
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Job Description
Microsoft Power Apps Senior Technical Lead
Bengaluru, Karnataka

Job Summary

This position entails leading the technical aspects associated with Canvas (Power) Apps, focusing on driving innovation and delivering high-quality solutions to meet business objectives.

Key Responsibilities

1. Lead the development and implementation of canvas (power) apps projects from inception to completion.
2. Design and architect innovative solutions using canvas (power) apps to address business requirements.
3. Collaborate with cross functional teams to ensure alignment of canvas (power) apps solutions with overall technical and business strategies.
4. Provide technical guidance and expertise to junior team members in the use of canvas (power) apps.
5. Conduct regular evaluations and assessments of canvas (power) apps projects to ensure adherence to best practices and quality standards.
6. Stay updated on the latest trends and developments in canvas (power) apps technology to continuously enhance technical capabilities.

Skill Requirements

1. Proficient in developing canvas (power) apps solutions for various business requirements.
2. Strong knowledge of microsoft power platform, specifically canvas apps.
3. Experience in designing and implementing complex workflows and data integrations using canvas (power) apps.
4. Ability to troubleshoot and resolve technical issues related to canvas (power) apps effectively.
5. Excellent communication and leadership skills to effectively lead technical teams and collaborate with stakeholders.
6. Strong analytical and problem-solving skills to identify and address technical challenges efficiently.
7. Proven track record of delivering high-quality solutions using canvas (power) apps within project timelines.

Other Requirements

Job Description – HR Digital Designer / Service Excellence Analyst

Client Context: Global HR Service Portal Transformation (ServiceNow HRSD + Microsoft Stack)

Role Overview

We are seeking an experienced HR Digital Designer / Service Excellence Analyst to support the transformation and scale-up of a global HR Service Portal. The role focuses on ServiceNow HRSD, knowledge management, tiered HR service models, and integration with Microsoft technologies such as Copilot and Workday. The role requires strong execution capability, hands-on configuration skills, and an experience-led mindset.

Key Responsibilities

  • Design, configure, and enhance ServiceNow HRSD solutions, including Employee Center and HR Service Portal capabilities.

  • Lead the expansion and governance of the HR Knowledge Base within ServiceNow, including lifecycle management, content quality, audits, and ownership models.

  • Implement and support a tiered HR case management model (Tier 1–Tier 5), including assignment groups, routing logic, SLAs, and escalation paths.

  • Enable a “one-way-in” HR experience where the HR Service Portal acts as a single entry point for employees and managers.

  • Integrate ServiceNow HRSD with Microsoft technologies such as Copilot / Ask HR Agent and SharePoint-based knowledge repositories.

  • Collaborate on integrations with Workday to allow HR services to be triggered directly from the HR Service Portal.

  • Design country-specific and role-based HR experiences across multiple geographies (23+ countries).

  • Ensure consistency between web and ServiceNow Mobile App experiences, supporting mobile-first users.

  • Work closely with HR Operations, Enterprise AI teams, and Microsoft platform teams to align technology with HR operating models.

  • Support implementation delivery, configuration, testing, and rollout activities in an agile execution model.

Required Skills & Experience

  • Strong hands-on experience with ServiceNow HRSD, Employee Center, and Knowledge Management modules.

  • Experience designing and governing large-scale knowledge bases in ServiceNow or similar platforms.

  • Understanding of tiered service delivery models and HR case management workflows.

  • Experience working with Microsoft ecosystem tools such as Microsoft Copilot, Power Platform, SharePoint, and Azure integrations.

  • Familiarity with HR systems such as Workday and integration patterns between HR platforms.

  • Ability to design role-based and country-specific digital experiences.

  • Experience supporting global implementations across multiple regions.

  • Strong stakeholder communication skills and ability to translate business needs into technical solutions.

Preferred / Nice to Have

  • Experience with AI-driven HR self-service solutions (e.g., virtual agents, Copilot-based assistants).

  • Exposure to ServiceNow Mobile App configurations.

  • Consulting or large enterprise transformation experience.

  • Agile / Scrum delivery experience.

Role Fit for MBAP Practice

This role aligns strongly with MBAP priorities by combining ServiceNow HRSD expertise with Microsoft Copilot and Power Platform integration, enabling AI-led, experience-first HR transformations at enterprise scale.
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.
23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.