Operation Risk Manager
India
Job Description
Operation Risk Manager
| Noida, Uttar PradeshBengaluru, Karnataka

Job Summary

The PRB Secretariate is a part of the broader ERM function. This is a individual contribution role and the incumbent will be responsible for managing the operations, coordination, and enabling the Policy Review Board (PRB) discharge its duties effectively. This role ensures all Enterprise and business policies are periodically reviewed, updated, archived and aligned with regulatory, contractual, and organizational standards. The incumbent will be part of the secretariat to the PRB — facilitating policy governance workflows, ensuring compliance with review cycles, managing documentation, and providing analytical insights to leadership for decision-making.

Key Responsibilities

1. Policy Governance & Review Management

  • Coordinate the end-to-end process for policy creation, review, approval, and archival in alignment with company standards.
  • Maintain the central repository of all enterprise and business policies, standards, and procedures.
  • Ensure policy updates are tracked and reviewed within mandated timelines.
  • Support LOBs and BUCOs in aligning their functional policies with corporate frameworks.

2. Secretariat Functions for the Policy Review Board

  • Serve as a member of the secretariat to the Policy Review Board (PRB) — scheduling meetings, preparing agendas, recording minutes, and following up on action items.
  • Ensure all PRB submissions meet documentation and quality standards prior to review.
  • Track and report PRB decisions, approvals, and escalations to senior leadership.
  • Facilitate inter-departmental coordination and communication for policy governance.

3. Compliance, Risk, and Audit Alignment

  • Liaise with internal audit, legal, risk, and compliance teams to ensure policies reflect applicable regulations and contractual obligations.
  • Support periodic policy audits and ensure audit findings are addressed through the PRB process.
  • Monitor emerging risks or regulatory changes that may trigger policy updates.

4. Process Improvement and Reporting

  • Develop dashboards, trackers, and reports to monitor PRB performance metrics (policy review timelines, compliance rates, etc.).
  • Recommend process improvements to enhance governance efficiency and transparency.

Ensure alignment of policy governance with ISO, CMMI, or other certification frameworks, as relevant to the organization.

Skill Requirements

Desired Experience and skills 

 

Education 

  • Bachelor’s degree in Business Administration, Law, IT, or related discipline.
  • 10+ years of experience in policy governance, risk & compliance, or corporate governance within the IT / ITES industry.
  • Prior experience in secretariat or governance support roles (board / committee management) highly desirable.
  • Familiarity with industry frameworks like ISO 27001/31000/45001/50001, ITIL, COBIT, or SOX compliance is an advantage.

 

Professional Qualifications 

  • Desirable – MBA, CA, LLB, B.E./B. Tech, M.Com.  

Skills & Competencies:

  • Strong understanding of corporate governance, risk, and policy management frameworks.
  • Excellent communication and documentation skills.
  • Proven ability to coordinate cross-functional teams and senior stakeholders.
  • Analytical mindset with attention to detail.
  • Proficiency in MS Office Suite and document management systems.
  • Strong organizational and time management skills.

 

Other Requirements

Other Skills 

  • Adapt work hours / geos to the needs of a global organization 
  • High level of personal initiative and professionalism, ability to thrive in a truly global organization 
  • Time management, and organizational abilities 

Must possess problem-solving, communication (verbal and written), and interpersonal capabilities.

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 226,300 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending December 2025 totaled $14.5 billion.

23 Benefits At HCLTech, we believe in empowering our employees with comprehensive benefits that support their professional growth and enhance their well-being. When you sign up for a career with us, you gain access to: https://rmkcdn.successfactors.com/147eb21f/a701dca9-f32d-4fc9-9447-6.svg Industry-benchmarked compensation https://rmkcdn.successfactors.com/147eb21f/b0c54381-ddcc-4a33-9b35-9.svg Best-in-class healthcare benefits https://rmkcdn.successfactors.com/147eb21f/b73027be-7aae-4d36-a090-4.svg Personal time off https://rmkcdn.successfactors.com/147eb21f/d5b4fdfd-2e99-4e26-9878-9.svg Maternity and paternity benefits https://rmkcdn.successfactors.com/147eb21f/3d42b0fc-4652-435a-9ece-c.svg Access to skills / higher education programs/resources https://rmkcdn.successfactors.com/147eb21f/aeddeaf2-9e25-4584-ad11-d.svg Discounts on products and services via Benefit Box https://rmkcdn.successfactors.com/147eb21f/a9609a3b-2700-4b3c-9d90-a.svg Participate in CSR programs and live life with a purpose https://rmkcdn.successfactors.com/147eb21f/c6e33851-710f-4634-bd69-f.svg Opportunities to grow and advance your career Note: The benefits listed above vary depending on the nature of your employment and the country where you work. Some benefits may be available in some countries but not in all.