Job Summary

Act as the bridge between business (store operations) and engineering, ensuring Oracle Xstore POS solutions are functionally aligned, technically feasible, and rollout-ready for multi-country deployment.

The role will own fit-gap analysis, requirement translation, UAT support, and solution validation across UK rollout and subsequent markets

Key Responsibilities

A. Functional Ownership & Fit-Gap Analysis

• Lead fit-gap analysis for Oracle Xstore POS against business processes
• Define and document:
• Business Requirements (BRDs)
• Functional Specifications (FSDs)
• User stories with acceptance criteria
• Ensure alignment of:
• UK regulatory requirements
• Global POS template vs local adaptations

B. Techno-Functional Solutioning

• Translate business requirements into techno-functional Xstore solutions
• Collaborate with:
• Development teams (customization/configuration)
• Integration teams (upstream/downstream systems)
• Ensure feasibility across:
• POS workflows
• Integration layers
• Deployment constraints

C. POS Functional Expertise (Core Scope)

Drive solutioning and validation across:

• Sales, returns, tenders
• Pricing, promotions, tax handling
• Omnichannel flows (if applicable)
• Ensure consistency across:
• Store operations
• Customer experience

D. Integration & End-to-End Alignment

• Work closely with integration teams to ensure:
• Alignment with ERP, SAP, SAP CAR, Workforce systems
• Validate:
• Data flows (inbound/outbound)
• End-to-end business process continuity

E. UAT, Pilot & Store Validation

• Lead and support:
• UAT planning and execution
• Business validation workshops
• Enable:
• Pilot store readiness
• Store acceptance and go-live readiness
• Act as primary liaison between business users and QA teams

F. Rollout & Deployment Support

• Support:
• Deployment readiness
• Cutover planning and business validation
• Ensure:
• Store readiness (configurations, workflows)
• Minimal disruption during rollout

G. Cross-Functional Collaboration

• Work with:
• Business stakeholders (store ops, retail SMEs)
• QA teams (for validation and defect triage)
• Development teams (solution delivery)
• Program leadership (status, risks, decisions)
• Ensure clear functional traceability from requirement → test → deployment

Skill Requirements

Core Skills

• Strong expertise in:
• Oracle Retail Xstore POS
• POS functional design and operations
• Hands-on experience with:
• BRDs, FSDs, user stories
• Fit-gap analysis and solution design

Functional Expertise

• Retail store processes:
• Sales, returns, tenders
• Promotions, pricing
• Customer transactions
• Exposure to:
• Multi-country retail environments
• Regulatory considerations (UK preferred)

Techno-Functional Capabilities

• Understanding of:
• Integration ecosystems (ERP, SAP, downstream systems)
• Data flows and system interactions
• Ability to:
• Translate business requirements into technical solutions
• Work across functional and technical teams

Delivery & Process Skills

• UAT execution and business validation
• Agile/Sprint-based delivery model
• Stakeholder management and communication

Other Requirements

Experience Requirements

• 8–12 years of experience in:
• Retail POS implementations
• Oracle Xstore programs (preferred)
• Proven experience in:
• Multi-country rollout programs
• Acting as bridge between business and technology teams

Key Success Metrics 

• Successful UAT sign-offs across UK rollout
• Accurate fit-gap analysis with minimal rework
• High business adoption during pilot and rollout
• Minimal functional defects during go-live

Stakeholder Interaction

• Business / Store Operations teams (UK)
• QA and Testing teams
• Development & Integration teams
• Program / Delivery leadership

Nice to Have

• Oracle Xstore certification
• Experience in global POS transformation programs
• Exposure to Greece/EU rollout environments