Job Summary

This role is accountable for driving strategic delivery and program management across infrastructure management portfolios, ensuring alignment with organizational objectives and business outcomes. The position leads cross-functional teams, oversees large-scale transformation initiatives, and governs the execution of complex service delivery programs to maximize value, efficiency, and customer satisfaction.

Key Responsibilities

1. Direct program management and delivery of infrastructure services by establishing governance frameworks, performance metrics, and risk mitigation strategies using enterprise portfolio management tools.
2. Lead strategic planning and execution of multiple infrastructure projects, leveraging advanced program management methodologies to ensure timely, cost-effective, and quality outcomes.
3. Oversee cross-domain collaboration and stakeholder engagement using digital workflow platforms and reporting tools to drive alignment and transparency across business units.
4. Champion continuous improvement initiatives by analyzing delivery metrics and implementing best practices in infrastructure management and service capability enhancement.
5. Manage resource allocation and financial planning for infrastructure portfolios utilizing advanced analytics and forecasting tools to optimize operational efficiency and budget adherence.
6. Provide executive-level reporting and insights on portfolio performance, risks, and opportunities using business intelligence platforms to support strategic decision-making.

Skill Requirements

Other Requirements