Presales - Team Lead
United States
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Job Description
Presales - Team Lead
Jersey City, New Jersey

Job Summary

The Automation/AI System Admin owns the mainframe automation and monitoring stack (AIOps) that keeps the managed environment self-healing, observable, and integrated with enterprise operations tooling. This role covers installation, upgrade, and maintenance of automation and monitoring products (such as SysView, MainView, CA OPS/MVS, and IBM System Automation) and drives integration with modern observability and ITSM platforms like Splunk, Dynatrace, and ServiceNow.

Key Responsibilities

  • Install, upgrade, and maintain mainframe automation and monitoring products — BMC MainView (AMI Ops)/SysView, Broadcom CA OPS/MVS, IBM Z System Automation, or equivalent.
  • Design and maintain automation policies, message automation tables (MPF/AOF), and event-correlation rules to reduce manual operator intervention.
  • Lead integration of mainframe automation and monitoring data with enterprise observability platforms such as Splunk, Dynatrace, Instana etc. to establish AIOps Observability.
  • Establish and maintain integration between mainframe event/incident data and ServiceNow (or equivalent ITSM platform) for automated ticketing and workflow.
  • Continuously tune alerting thresholds and automation rules to reduce noise and improve mean-time-to-detect/resolve.
  • Partner with z/OS, CICS/MQ, Db2/IMS, Storage, Security, Performance & Capacity, Sysops, Production Control, SCM, and Modernization teams to extend automation coverage across the full technology stack.
  • Support automation-related audits, health checks, and disaster recovery exercises.
  • Perform Proof-of-concept (POC) on Sandbox LPAR to build & test the use-cases using different vendor products which are found promising and establish the documentation proof of benefits realization after POC completion.

Skill Requirements

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Other Requirements

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Maximum Salary (US): 
Minimum Salary (US): 
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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion. 

 

Compensation and Benefits

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.