Presales - Team Member
India
Job Description
Presales - Team Member
Chennai, Tamil Nadu
Job Summary
The Pavilion Manager will be responsible for owning and operating the HCLTech Chennai Pavilion as a world-class, immersive client engagement destination. The role will ensure that every visit is planned, curated and delivered as a structured experience that showcases HCLTech’s capabilities, industry solutions, demos, thought leadership and outcome-led value propositions.
This is not a traditional event coordination or facility management role. It is a strategic client-experience role that blends executive briefing management, customer experience orchestration, demo governance, stakeholder alignment, operational excellence and experience innovation.
Key Responsibilities
Own daily operations of the Chennai Pavilion and ensure it remains client-ready at all times.
Define and manage pavilion governance, operating rhythms, SOPs, checklists and escalation mechanisms.
Maintain operational standards across briefing areas, demo pods, discussion zones, digital displays and visitor-facing spaces.
Ensure compliance with HCLTech security, facility, branding, visitor management and client confidentiality requirements.
Coordinate with facilities, security, IT, AV and support teams for smooth pavilion functioning.
Maintain a readiness calendar covering demos, content, equipment, branding, housekeeping and visitor logistics.
Skill Requirements
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Other Requirements
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Information at a Glance