Job Summary
Practice Lead – Business Process Reengineering & Transformation
| Experience: 18–20 Years | Location: Chennai
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Department |
Business Process Reengineering (BPR) & Transformation |
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Reports To |
Principal Consultant - Head of Business Process Reengineering & Transformation Practice |
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Travel Requirement |
Yes – Domestic and International (client-facing, onsite engagements) |
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Required Certifications |
Lean Six Sigma Black Belt / MBB | PMP | |
ABOUT THE ROLE
The Practice Lead will spearhead the BPR, Automation & Transformation practice, driving revenue growth, capability building, and thought leadership across BFSI and Healthcare verticals.
Key Responsibilities
- Lead and manage full-lifecycle BPR and Intelligent Automation engagements from discovery through hypercare.
- Own and grow the BPR & Automation practice P&L; develop and execute practice strategy aligned to organizational objectives.
- Build and scale a high-performing team of practitioners across BPR, RPA, AI/ML, and process mining disciplines.
- Drive pre-sales, solution solutioning, and client advisory for large-scale transformation mandates in DPO - BFSI and Healthcare verticals.
- Develop Centers of Excellence (CoEs) for Lean Six Sigma, Process Intelligence and Intelligent Automation.
- Develop methodologies, frameworks, accelerators, and IP assets to differentiate the practice in the market.
- Oversee delivery governance for multi-year, multi-geography transformation programs.
- Develop strategic partnerships with technology partners like Celonis, ServiceNow, etc.
- Mentor and coach senior managers, managers, and practitioners across the BPR practice hierarchy.
- Publish white papers, POVs (Points of View), and thought leadership content in collaboration with marketing.
Skill Requirements
- 18–20 years of progressive experience in BPR, Process Transformation, and Intelligent Automation.
- Demonstrated track record of leading large scale Business Process Reengineering and transformation programs in Banking, Insurance, Healthcare verticals.
- Deep expertise in Lean Six Sigma (Black Belt preferred), VSM, Design Thinking, and Agile delivery methodologies.
- Hands-on experience with automation platforms: UiPath, Automation Anywhere, Blue Prism, or equivalent.
- Strong executive presence with the ability to engage and influence C-suite stakeholders.
- Prior experience in Big-4 consulting, top-tier IT services, or in-house transformation roles.
- MBA or Post-Graduate qualification from a reputed institution preferred.
Other Requirements
CORE COMPETENCIES & SKILLS
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✔ Executive Stakeholder Management |
✔ Lean Six Sigma (MBB) |
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✔ Intelligent Automation Architecture |
✔ Process Mining (Celonis/ABBYY/UiPath) |
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✔ BFSI Domain Expertise |
✔ Thought Leadership & IP Development |
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✔ Team Building & Mentoring |
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