Job Summary

The Practice Lead will spearhead the BPR, Automation & Transformation practice, driving revenue growth, capability building, and thought leadership across BFSI and Healthcare verticals.

Key Responsibilities

• Lead and manage full-lifecycle BPR and Intelligent Automation engagements from discovery through hypercare.
• Own and grow the BPR & Automation practice P&L; develop and execute practice strategy aligned to organizational objectives.
• Build and scale a high-performing team of practitioners across BPR, RPA, AI/ML, and process mining disciplines.
• Drive pre-sales, solution solutioning, and client advisory for large-scale transformation mandates in DPO - BFSI and Healthcare verticals.
• Develop Centers of Excellence (CoEs) for Lean Six Sigma, Process Intelligence and Intelligent Automation.
• Develop methodologies, frameworks, accelerators, and IP assets to differentiate the practice in the market.
• Oversee delivery governance for multi-year, multi-geography transformation programs.
• Develop strategic partnerships with technology partners like Celonis, ServiceNow, etc.
• Mentor and coach senior managers, managers, and practitioners across the BPR practice hierarchy.
• Publish white papers, POVs (Points of View), and thought leadership content in collaboration with marketing.

Skill Requirements

Executive Stakeholder Management

Intelligent Automation Architecture

BFSI Domain Expertise

Team Building & Mentoring

Lean Six Sigma (MBB)

Process Mining (Celonis/ABBYY/UiPath)

Thought Leadership & IP Development

Other Requirements