Proc Ops Lead
India
Job Description
Proc Ops Lead
Gurugram, Haryana

Job Summary

To ensure that purchasing transaction requests raised are processed within the set SLA standards while maintaining high quality and Data Integrity

Key Responsibilities

1. To Liaise And Build Good Working Relationship With Vendors And Suppliers
2. To Identify Opportunities For Improvement, Elimination Of Redundancies In Their Respective Processes
3. To Provide Supporting Documentation And Information For Various Stakeholder Like Management, Auditors, Tax Departments Etc.
4. To Ensure That Purchasing Transactions Are Processed As Per Company Policy And Guidelines Provided By The Management In Defined Sla
5. To Resolve Queries Of Various Stakeholders Both Internal And External (Ssd’S, Emails Etc.)
6. To Update Purchasing Transactions As Appropriate To The Process And Team In Defined Sla
7. To Update Standard Operating Procedures And Risk Control Mitigation Document

Skill Requirements

Job Description

Role: Vendor Management Executive – Procurement Operations

Experience: 3–5 Years

Level: Mid-Level Professional

Location: Gurgaon


Role Summary

This role is responsible for executing vendor onboarding risk assessments, periodic re-assessments, issue tracking, remediation oversight, and risk-related offboarding activities. It supports supplier eligibility reviews, due diligence, and risk evaluation to inform approval decisions before suppliers are activated in the system, while also ensuring required checks are completed before offboarding.


Key Responsibilities

  • Manage intake, supplier documentation collection, validation, workflow tracking, and supplier setup support.
  • Perform supplier due diligence and risk screening across Cyber Security, Reputational and Financial Health assessments monitoring.
  • Coordinate with cross-functional stakeholders such as Procurement, Legal, Compliance, Information Security, Data Privacy, Finance, and business owners to complete onboarding reviews and approvals.
  • Review supplier responses to questionnaires and supporting evidence, identify gaps or control deficiencies, and recommend remediation or escalation actions.
  • Drive adherence to onboarding policies, standard operating procedures, service level agreements, and governance requirements.
  • Maintain accurate supplier records in onboarding, procurement, and third-party risk management systems.
  • Prepare dashboards, reports, and status updates on onboarding volumes, cycle times, risk issues, overdue actions, and compliance performance.
  • Support periodic review and refresh of onboarding frameworks, questionnaires, risk criteria, and control requirements in line with evolving regulations and business needs.
  • Participate in audits, regulatory reviews, and control testing related to supplier onboarding and third-party risk processes.
  • Perform ad-hoc reports reconciliation and analysis as required by Customer
  • Maintain standard operating procedure documentation

Required Skills & Qualifications

Education

  • Bachelor’s degree

Experience

  • 3–5 years of experience in relevant services

Core Skills

  • Experience in conducting supplier due diligence
  • Strong attention to detail and organisational skills
  • Understanding of supplier lifecycle, procurement controls and governance.
  • Proficiency in MS Excel (data tracking, basic analysis) and MS Office tools with experience working with third-party risk management platforms.
  • Good communication and coordination skills
  • Analytical mindset with ability to handle transactional data

Key Competencies

  • Process-driven and structured approach
  • Strong stakeholder coordination
  • Accountability and ownership
  • Problem-solving and analytical thinking
  • High ethical standards and compliance orientation

 

 

 

Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.