Process Associate
India
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Job Description
Process Associate
Noida, Uttar Pradesh

Job Summary

HCL Job Level

E0 (Sub banding depending on years of experience)

Function/Domain

Accounts Payable / Procure to Pay function

Role Location

Noida

Positions

To be confirmed separately

Experience

0-4 years

 

Job Profile
  • Be responsible for Accounts Payable responsibilities for a global client’s F&A process  
  • Will be responsible for all accounts payable activities for the assigned entity
  • Be responsible for Invoice Processing, Vendor queries, dispute management, Vendor helpdesk.
  • Strict adherence to Activities TAT, Accuracy, KPIs and other SLAs
  • Produce performance reports like Dashboards and Weekly SLA reports for HCL Management & Client Management

Required Profile/ Experience
  • Experience in Procure to Pay function (Accounts Payable)
  • Good accounting knowledge
  • Working Experience of Invoice Processing – PO and Non PO
  • Working experience in Oil and Gas, Supply Chain Operations (Rail, Trucking, Marine) or Heavy Industries company will be preferred
  • Good knowledge of MS Excel is mandatory
  • Good written and verbal communication skills
  • Working experience of SAP will be an added advantage (for E0.2 & E0.3)

Education Requirement
  • B.Com / M.Com

Shift Timing
  • Between 4.30 p.m. 3 a.m. window

 

Key Responsibilities

1. Respond To Customer Queries And Issues Through Email Or Chat, Ensuring Prompt And Effective Resolution.
2. Accurately Enter, Update, And Manage Data In Various Systems And Databases.
3. Troubleshooting Problems, Providing Solutions, And Escalating Issues To Higher Levels Of Support When Necessary
4. Monitor And Ensure The Quality And High Accuracy Of Processed Data And Customer Interactions.
5. Identify Inefficiencies And Suggest Improvements To Enhance Operational Workflows.

Skill Requirements

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Other Requirements

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Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.