Process Manager
India
Job Description
Process Manager
Hyderabad, Telangana

Job Summary

End-to-end ownership of account management; ensuring process adherence and compliance; driving team performance and attendance; and demonstrating a passion for excellence in work.

Key Responsibilities

1. The Individual Should Have An Ability To Understand And Carry Out The Allocated Tasks And Responsibilities In A Timely And Consistent Manner And Deliver Results So As To Exceed One’S Own Standards
2. To Formulate The Key Result Areas Of The Team Leaders & Team Members. Conduct Appraisals And Feedback Sessions With Team Leaders/Fts And Agents At Regular Intervals. Performance & Sla Management And Ensure Good Customer Satisfaction Feedback From Both Internal As Well As External Clients. Plan And Coordinate The Staffing Activities Of The Respective Processes In Accordance With Documented Policies And Procedures.
3. Ensuring Adherence To Attendance Records, Login Times, And Unscheduled Absences
4. Effectively Manage Client Relationships In Order To Maintain And Grow Their Existing Business To Ensure Revenue Generation
5. Manage The Budget And Schedule For The Projects Assigned ,Responsible For Managing Multiple Assigned On Boarding Projects To Completion, Coordinating Interrelated Operational Tasks Required To Support The Proposed Solution

Skill Requirements

Job Title: E2.1 (R2R)
Location: Hyderabad or Noida
Job Type: Full-Time work from office

Company Overview: XXXX


Job Overview:

We are seeking an experienced and dynamic R2R SME with 8–12 years of progressively responsible experience to lead our Record-to-Report function. This role requires deep expertise in managing month-end and year-end close processes, performing balance sheet reconciliations, intercompany accounting etc. In addition to technical skills, you will be responsible for mentoring the junior team members and will engage in extensive client and stakeholder interactions, ensuring exceptional service delivery. A natural penchant for driving continuous improvement through automation, and process streamlining.


Key Responsibilities:

End-to-End R2R Process Delivery:

  • R2R process for multiple entities —including preparation and review of journal entries—to ensure timely, accurate, and compliant monthly and annual financial close.
  • Prepare and review balance sheet reconciliations, ensuring discrepancies are promptly investigated and resolved. Having complete control of the open items being current
  • Drive intercompany accounting efforts to ensure accurate elimination and consolidation across legal entities.

Team Development:

  • Mentor junior team members, ensuring high performance through effective coaching, skill development. Help support the Manager of the team
  • Drive efficiency in team utilization and foster a collaborative, high-performance culture that prioritizes continuous learning and improvement.

Client & Stakeholder Engagement:

  • Engage with internal and external clients to understand their financial reporting needs, provide detailed updates, and address any concerns proactively.
  • Build strong relationships with senior stakeholders, auditors, and regulatory bodies to ensure compliance and alignment with business objectives.

Continuous Improvement & Automation:

  • Identify opportunities to streamline and automate routine processes using advanced ERP systems, AI, RPA, and analytics tools.
  • Develop Standard Operating Procedures (SOPs) for process enhancements, driving cost savings, improved accuracy, and reduced cycle times.
  • Champion digital transformation initiatives that deliver measurable results in efficiency and operational excellence.

Qualifications:

  • Bachelor’s or Master’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CA, CPA, CMA) are preferred.
  • 8–12 years of comprehensive R2R and finance shared services experience, preferably within a corporate or global business services environment.
  • Extensive experience managing month-end close, balance sheet reconciliations, intercompany accounting
  • Advanced proficiency in ERP systems (PeopleSoft, JD Edwards, or equivalent) and tools for process automation and financial analytics.
  • Excellent analytical, problem-solving, and communication skills, with a focus on continuous improvement and operational efficiency.

 

Other Requirements

Job Title: E2.1 (R2R)
Location: Hyderabad or Noida
Job Type: Full-Time work from office

Company Overview: XXXX


Job Overview:

We are seeking an experienced and dynamic R2R SME with 8–12 years of progressively responsible experience to lead our Record-to-Report function. This role requires deep expertise in managing month-end and year-end close processes, performing balance sheet reconciliations, intercompany accounting etc. In addition to technical skills, you will be responsible for mentoring the junior team members and will engage in extensive client and stakeholder interactions, ensuring exceptional service delivery. A natural penchant for driving continuous improvement through automation, and process streamlining.


Key Responsibilities:

End-to-End R2R Process Delivery:

  • R2R process for multiple entities —including preparation and review of journal entries—to ensure timely, accurate, and compliant monthly and annual financial close.
  • Prepare and review balance sheet reconciliations, ensuring discrepancies are promptly investigated and resolved. Having complete control of the open items being current
  • Drive intercompany accounting efforts to ensure accurate elimination and consolidation across legal entities.

Team Development:

  • Mentor junior team members, ensuring high performance through effective coaching, skill development. Help support the Manager of the team
  • Drive efficiency in team utilization and foster a collaborative, high-performance culture that prioritizes continuous learning and improvement.

Client & Stakeholder Engagement:

  • Engage with internal and external clients to understand their financial reporting needs, provide detailed updates, and address any concerns proactively.
  • Build strong relationships with senior stakeholders, auditors, and regulatory bodies to ensure compliance and alignment with business objectives.

Continuous Improvement & Automation:

  • Identify opportunities to streamline and automate routine processes using advanced ERP systems, AI, RPA, and analytics tools.
  • Develop Standard Operating Procedures (SOPs) for process enhancements, driving cost savings, improved accuracy, and reduced cycle times.
  • Champion digital transformation initiatives that deliver measurable results in efficiency and operational excellence.

Qualifications:

  • Bachelor’s or Master’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CA, CPA, CMA) are preferred.
  • 8–12 years of comprehensive R2R and finance shared services experience, preferably within a corporate or global business services environment.
  • Extensive experience managing month-end close, balance sheet reconciliations, intercompany accounting
  • Advanced proficiency in ERP systems (PeopleSoft, JD Edwards, or equivalent) and tools for process automation and financial analytics.
  • Excellent analytical, problem-solving, and communication skills, with a focus on continuous improvement and operational efficiency.

 

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.